About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. Endpoint is a subsidiary of Fortrea Holdings, Inc. Position Overview: The Production Support Analyst (PSA) is the primary contact for end users of endpoint Interactive Response Technology (IRT) systems.  The person in this role will make independent decisions. The role requires interaction with internal study teams and external customers. This role can be based remotely with the working hours of Apply now and work remotely at Endpoint Clinical