About the client Balto’s mission is to power a new era of knowledge work in the contact center, and were creating awesome technology to do just that. If youre excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you. More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you’ll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues.  About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so Apply now and work remotely at Fresh Prints