Why We Need You   Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next phase of growth, we are excited to search for our next Customer Success Manager!  Customer Success Managers at PagerDuty are responsible for ensuring that our customers are successful in their use of our services throughout their lifecycle.   How You Contribute to Our Vision   Assist assigned customer with on-boarding, configuration and ongoing product adoption Partner with Sales to create an engagement strategic Build relationships with decision-makers and champions across your book of business and lead strategic meetings to discuss accountage usage and opportunity Reach out to customers and address where they are not fully utilizing the product Identify accounts that are likely t Apply now and work remotely at PagerDuty