About the Role: You will be responsible for hands-on work with our Gusto Embedded Payroll Partners as they prepare to launch their payroll customer support function. This includes leading partner-facing project management, creating new programs and policies, planning and executing payroll training, and other special projects for CX performance or team operational improvements.  About the Team: Gusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gusto’s platform to hundreds of thousands more businesses than those we serve directly. Here’s what you’ll do day-to-day: Operate: Drive Partner CX operational meetings Apply now and work remotely at Gusto, Inc.