about 1 month ago

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QA Specialist Customer Success

$60.0k - $100.0k


AustinTexasUnited States
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Responsibilities As a QA Specialist for our Customer Success team, your core responsibility will be auditing and evaluating our Insurance team’s execution of their key functions. You will provide ongoing and regular feedback on the performance of sales team members and identify opportunities for increasing conversion, training, compliance, and process improvements. Your success as the QA Specialist will be tied to company metrics and team evaluation progression. Qualifications Active Property and Casualty or Personal Lines insurance license in Texas REQUIRED. Unlicensed candidates will not be considered. 2+ years Property and Casualty insurance experience 2+ years experience providing feedback for performance improvement Knowledge of state insurance regulations and laws Thorough understanding of private-passenger auto insurance coverages, offered by LOOP Strong attention to detail and organizational skills Passion for leading others, evaluating perfo Apply now and work remotely at LOOP

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