We are tackling a growing $30B+ market, fueled by the global demand for automation, and we’re assembling a world-class team to help us get there. Were looking for a highly skilled and experienced Senior Technical Support Engineer who is passionate about customer experience. In this position, you’ll work closely with our Customer Success, Customer Support, and Engineering teams to troubleshoot complex technical issues for our top-tier customers and optimize our processes. You’ll also help define the Technical Support Engineer role at Forethought and help to coach and mentor a team of TSEs. Were looking for someone with a growth mindset who wants to help us solve the worlds hardest problems through Artificial Intelligence.  What Youll Be Doing (Responsibilities): Become an expert on the Forethought AI platform and related solutions Serve as key point of contact for top-tier clients after the product implementation phase Coordinate and run the resolution of Apply now and work remotely at Forethought