As a Technical Support Analyst, youre part of a Technical Support team that is focused on making our clients and users successful and happy when using our platform. Our clients are the largest banks and broker-dealers in the world, and their users are our bread and butter. As a Technical Support Analyst, you will take on a breadth of customer-facing responsibilities and serve as a key liaison between Street Context and its customers in the institutional finance industry. Your importance to our mission and direct contribution to our continued success cannot be under-spoken. Youre the first point of contact for our users when they need help or have questions. You’ll communicate with institutional finance professionals consisting of traders, salespeople, research analysts, portfolio managers, hedge fund managers, and everyone in between. You will be in contact with users from around the world – ensuring their product experience is phenomenal. You’ll also be working alongsid Apply now and work remotely at Street Context