7 days ago

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UX Design Senior Associate at Fannie Mae

Fannie Mae

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UX Design Senior Associate

  • Plano, TX, USA
  • Employees can work remotely
  • Full-time
  • Worker Classification: Hybrid
Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

Job Description

The Impact You Will Make
As a valued colleague on our team, you will provide expert advice on identifying and innovating tools, products and processes, to support internal initiatives and project teams. In this role, you will recommend changes to scope and delivery of design projects.

The Experience You Bring to the Team
The Marketing and Communications UX Design – Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Provide insight into design principles and creative methods to solve complex enterprise problems and achieve business objectives.
  • Lead the discovery, synthesis, ideation, design, and testing of new experiences, products, and tools.
  • Uncover user needs utilizing design research (e.g., user interviews, contextual inquiry, ethnography, etc.) to develop user-driven insights and inform new design concepts.
  • Work cross-functionally (i.e., with product management, researchers, developers, and design teams) to identify pain points and areas for improvement.
  • Ensure the needs of the user, customer, or other actor are included in the product vision, strategy, and roadmap planning.

Minimum Required Experiences

  • 4-6 years in a UX Design role

Desired Experiences

  • Bachelor degree or equivalent


  • Skilled in creating visual concepts and designs (wireframes, high-res prototypes, user flows, etc.)
  • Product Development including designing products, developing product roadmaps, translating design requirements, etc.
  • Experience gathering information to recommend solutions and develop concepts
  • Skilled at Information Retrieval including fact gathering, synthesizing research, focus groups and interviews, etc.
  • Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technology
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
  • The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
  • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
  • Managing and engaging stakeholders, customers, and vendors, building relationship networks, etc.
  • Adept at managing project plans, resources, and people to ensure successful project completion


  • Skilled in design tools including Figma, Sketch, InVision, etc.
  • Skilled in using Adobe Creative Cloud, including Photoshop, Premier Pro, InDesign, Illustrator, Adobe XD, and Acrobat DC
  • Experience using collaboration tools like Mural, Miro, etc.
  • Experience using SharePoint
Additional Information

In response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company’s operating status for on-site work is currently voluntary, the majority of Fannie Mae’s workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.

The future is what you make it to be. Discover compelling opportunities at

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected]