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On the Omni Platform you set your own hours, earn up to $20 an hour &amp; try something new. You'll be providing customer service (taking inbound phone calls, answering chat messages, &amp; responding to emails) for Fortune 500 companies.You will interact with customers through phone and/or chat/email, helping them with anything they need!
Scheduling &amp; Hours
GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when &amp; how often you provide services. The more hours you work, the more you can make!As a 1099 contractor, write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 &amp; join the gig economy!You may have heard about other gigs, but we're different. How? It’s simple: We pay for available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $20/hour*! The more hours you work, the more you earn!
 
What You’ll Do
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<li>Work from home, or any quiet place with a closed door</li>
</ul>
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<li>Choosing when &amp; how often you want to work</li>
</ul>
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<li>Respond to chats, emails, and calls from customers</li>
</ul>
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<li>Quickly help customers with good solutions</li>
</ul>
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<li>Solve problems in a creative way</li>
</ul>
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<li>Document details of calls &amp; customer interactions in the appropriate systems</li>
</ul>
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<li>Type and talk at the same time</li>
</ul>
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<li>Navigate multiple systems, programs, and screens at the same time</li>
</ul>
Who You Are
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<li>Great communication skills (verbal and written)</li>
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<li>Can type 20 WPM or more</li>
</ul>
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<li>Solid computer skills, including typing and navigation</li>
</ul>
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<li>Comfortable empathizing and remaining patient with difficult callers</li>
</ul>
*Earning Potential Projects will have varying earning potential, but all projects pay for time spent talking on the phone &amp; assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay &amp; other incentives (earnings depend on hours worked, project, type of support provided, etc).As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.
 
What’s Next If you want the flexibility and freedom to work for your life, instead of living to work, complete these steps &amp; be sure to check your email &amp; phone for regular communications from the Omni platform!
 
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<img src="https://remotive.com/job/track/1405798/blank.gif?source=google_job" alt=""/>

Work from Home Customer Service

Job Description
 
 
*This position is only open to candidates 18 years or older living in Alabama, Arkansas, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin.*
 
 
Work at Home! As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product-related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50% and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few steps away! Computer Requirements A PC or Laptop with:
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Processor
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">AMD 2.1GHZ or higher OR
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">INTEL 1.8GHZ or higher, OR
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">4GB RAM or installed memory
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">10GB of Free Hard Disk Space
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Dedicated High Speed Internet:
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Internet Download Speed: 4.0 MBPS
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Internet Upload Speed: 2.0 MBPS
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Keyboard: Function Keys (F-Keys)
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Wired USB Headset
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Webcams are recommended (not required)</li>
</ul>
 
Training Requirements (Mandatory):
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;">1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;">2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;">Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm
 
</li>
</ul>
 
Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.
 
 
About Us
 
SC Data Center, Inc. is a customer-centric business that supports warehousing, information technology and contact centers. SC Data Center, Inc. is an affiliate company of Colony Brands, Inc. which is one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.
 
 
Benefits Details
 
 
Temporary/Part-Time Employee Benefits/Perks:
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Earn $14.00/hour
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Performance-Based Pay/Incentives We provide job performance pay and incentive-based pay for the majority of our Temporary/Part-Time roles
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Shift Premium pay for 2nd, 3rd, and Weekend shifts
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Holiday Pay for employees returning for their fifth consecutive season
 
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<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Safety and Attendance Incentives
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Employee Discounts Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Employee Mini Stores Discounted product offered at our multiple Employee Only Stores
 
</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo3; tab-stops: list .5in;">Flexible Work Schedules
 
</li>
</ul>
 
Job Category: Customer Service
 
 
Employment Type: Temporary/Part-Time
 
 
City: Work At Home
 
<img src="https://remotive.com/job/track/1294404/blank.gif?source=google_job" alt=""/>

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Work from Home Customer Service →

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SC Data Center, Inc.