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Location:&nbsp;&nbsp;Mexico; 100% Remote; Part-Time
Spanish-English Bilingual Phone Answering Service Person Wanted
**Currently seeking Answering Service reps to handle both English and Spanish language calls for our attorney clients.**
Applicants must be available to work scheduled 4 hour shifts between the hours of 8 am to 11 pm Eastern Time Monday through Friday.
New hires will start part time at 20 to 25 hours per week with the possibility of moving to full time (35 to 40 hours per week) upon successful completion of training and a 90-day probationary period.
<h3>Pay:</h3>
$8/hr to start with a potential raise upon successful completion of 90 day probationary period and passing a performance review.
<h3>The following skills / attributes are required:</h3>
<ul>
<li>Capable of working well as part of cohesive team</li>
<li>Dependable with unquestionable integrity and worth ethic</li>
<li>Showing up to work on time and staying for the entire work period</li>
<li>Prioritizing answering all inbound calls within 3 rings no matter what</li>
<li>Ability to learn new skills and read necessary supporting materials</li>
<li>Ability to communicate clearly and effectively both verbally and in writing</li>
<li>Ability to multitask</li>
</ul>
<h3>Technical requirements for this position:</h3>
<ul>
<li>Personal computer capable of running Google Chrome</li>
<li>Headset with microphone for taking calls</li>
<li>Quiet place to work</li>
<li>Reliable internet connection</li>
</ul>
This is a contract position on a trial basis for the first 90 days.
To apply, respond via email to careers@speakeasymarketinginc.com using the subject line: Quien esta ahi?
<h3>In your reply, please include the following:</h3>
<ul>
<li>Your time zone</li>
<li>Attach a short recorded message to your email find a magazine or article online, and read the first 5 sentences aloud (First in Spanish, then read those same sentences again in English so we can gauge your speaking voice.)</li>
<li>Please ensure your recording is an MP3 or other common audio file type.</li>
<li>Attach a copy of your resume</li>
</ul>
**Before applying, please be sure you have read the above in its entirety. Applicants who do not follow all instructions will not be considered.**

Spanish-English Bilingual Phone Answering Service Person at Speakeasy Marketing

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Bilingual Claims Customer Care Associate
Job LocationsUS-Remote | US-FL-Orlando | US-NV-Las Vegas | US-TX-Plano | US-SC-Charleston | US-IN-Indianapolis | US-MI-Detroit | US-CO-Englewood | US-TN-Brentwood | US-KY-Louisville | US-AZ-Phoenix | …
ID 2022-52262
Position Type Full-Time
Minimum Salary USD $40,000.00/Yr.
Maximum Salary USD $46,950.00/Yr.
<h3>Description</h3>
Pay Range: $40,000 – $46,950 annually 
*** Salary is dependant on location *** 
Currently hiring for afternoon/evening shifts
Working schedule will be an 8 hour shift with various start times at 1:30 PM EST or later Must be flexible with availability.
This is a call center position, must show experience within call center environments. We are hiring for our bilingual team – Spanish/English.
Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.
<h3>Responsibilities:</h3>
<ul>
<li>Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)</li>
<li>Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed</li>
<li>Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals</li>
<li>Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues</li>
<li>Clear communicator:You’ll provide policyholders with the information they need by clearly setting expectations and outlining next steps</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Must be bilingual Spanish/English</li>
<li>A history of working in financial services, hospitality or retail, with previous call center experience a plus</li>
<li>Appropriate licenses or willingness to obtain licenses via company-sponsored training</li>
<li>Excellent oral, written and interpersonal skills</li>
<li>Ability to project courtesy and empathy</li>
<li>Strong time-management and multi-tasking capabilities</li>
<li>Demonstrated typing proficiency</li>
<li>Proficiency using computers, including Microsoft Outlook and keyboard shortcuts</li>
<li>Ability to handle confidential and proprietary information appropriately</li>
<li>A high school degree or equivalent, Bachelor’s degree preferred</li>
<li>Willingness to continue learning about products, procedures and technical systems as you grow in this role</li>
</ul>
<h3>About Us</h3>
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Bilingual Claims Customer Care Associate at Liberty Mutual

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Bilingual Spanish Tax Expert – CPA, Enrolled Agent or Practicing Attorney Seasonal Remote
Location(s):Remote
Are you a credentialed CPA, EA, or practicing attorney? Or do you have a minimum 3 seasons of paid Tax Preparation experience with a minimum of 30 tax returns per tax year? If you’re one of tax professionals, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
<h3>Qualifications</h3>
<ul>
<li>Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws</li>
<li>Must possess or be able to obtain any related State licenses, certificates, permits or bonds</li>
<li>Must possess active PTIN (Preparer Tax Identification Number)</li>
<li>3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software</li>
<li>Working knowledge of Circular 230</li>
<li>Audit experience a plus (IRS and state tax authorities)</li>
<li>Proficient with technology; solid knowledge of computer operations and software</li>
<li>Must have (or be willing to obtain) a dedicated hardwired internet connection</li>
<li>Strong customer service skills – ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to work in a fast-paced environment with minimal supervision</li>
<li>Critical thinking, problem solving, research skills and determination</li>
<li>Bilingual (English/Spanish) communication skills (written &amp; spoken) required</li>
</ul>
<h3>Responsibilities</h3>
<ul>
<li>This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers</li>
<li>Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations</li>
<li>Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation</li>
<li>Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language</li>
<li>Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries</li>
<li>Document customer interactions</li>
</ul>
<h3>Benefits</h3>
<ul>
<li>401(k) savings plan with Intuit matching</li>
<li>Employee Stock Purchase Plan</li>
<li>Employee Assistance Program</li>
<li>Paid sick leave</li>
<li>Intuit provided E&amp;O insurance</li>
<li>Product discounts and free equipment for virtual offices</li>
</ul>

Bilingual Spanish Tax Expert – CPA, Enrolled Agent or Practicing Attorney at Intuit

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Title: Bilingual Care Coordinator
Who we are
Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it.
You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by amission-driven teamcommitted to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver “not just better but different” experiences for our members.
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
What we look for in our teammates
We are looking for teammates to join us in building our company, culture, and Member experience who:
<ul>
<li>Put people first, and make decisions with the Member’s best interests in mind</li>
<li>Are active learners, constantly looking to improve and grow</li>
<li>Are driven by our mission to measurably improve health and care each day</li>
<li>Bring the energy needed to transform health and care, and move and adapt rapidly</li>
<li>Are laser focused on delivering results for Members, and proactively problem solving to get there</li>
</ul>
What we look for in this role
In this role you will…
The role of the Care Coordinator is to work with members to introduce, coordinate, and guide members through their Transcarent experience. In this caseload carrying role, you will have an opportunity to improve members’ lives.
Responsibilities include answering the phone, educating members on their benefits; uploading documents into the computer system; coordinating members surgical care with providers, obtaining precertification authorizations, working in collaboration with internal and external customers to ensure a flawless experience for our members. The Care Coordinator may interface with records management, travel coordinator, and clinical contacts provider locations.
What you’ll do
<ul>
<li>Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service</li>
<li>Answers the phones and responds to incoming inquiries while utilizing care center training tools</li>
<li>Facilitates patients successfully through the surgery review process, exceeding expectations while meeting the program metrics</li>
<li>Efficiently and effectively manages a case load across a variety of clients and surgical categories</li>
<li>Coordinate the scheduling and approval process from the initial request for surgery to patient placement</li>
<li>Obtain the necessary information demographic, financial, clinical and other pertinent data to complete referral process</li>
<li>Obtain medical records in a timely and accurate manner to ensure an expedited process</li>
<li>Maintain and update application with current data, pertinent information, and status of cases</li>
<li>Collaborate with providers, clinics and facilities, and various levels of management to effectively resolve issues. Obtain pre-authorizations.</li>
<li>Works effectively with other supporting operational roles and internal departments, to coordinate the member’s case</li>
<li>Effectively address and resolve patient barriers to utilize the benefit including working with members to address program questions</li>
<li>Maintain confidentiality and knowledge of HIPAA regulations</li>
<li>Demonstrate Transcarent core values</li>
<li>Comply with company policies</li>
<li>Be willing and available to work overtime as needed</li>
</ul>
What we’re looking for
<ul>
<li>2 to 4 years’ customer relationship and phone center experience</li>
<li>Bilingual – English and Spanish</li>
<li>Pacific or Mountain Time preferred available to work 9:30-6pm MT</li>
<li>Excellent customer service, written and verbal communication and interpersonal skills</li>
<li>A delight the customer attitude</li>
<li>Prior healthcare industry experience with a working knowledge of medical terminology and health benefits claim process</li>
<li>Strong organizational, critical thinking and problem-solving skills</li>
<li>Strong attention to detail and follow-through</li>
<li>Project management-type skills; prior experience managing a high-volume caseload</li>
<li>An ability to focus in a high energy atmosphere</li>
<li>Openness and understanding that dynamic environments include change, and welcoming that change with a positive attitude</li>
<li>Working knowledge of Microsoft Office and contact center-style phone systems</li>
</ul>
Competencies
<ul>
<li>Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li>
<li>Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li>
<li>Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li>
<li>Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li>
<li>Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.</li>
</ul>
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US. 
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Bilingual Care Coordinator at Transcarent

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Bilingual Copywriter- Remote #1365 
Atlanta, GA 
Area of Interest: Marketing 
Position Type: Full-time
Position Description 
***This is a permanently remote position which can be home-based anywhere in the US***
Job Summary 
For over 100 years, the American Cancer Society has improved the lives of people with cancer and their families but its ability to transform the lives of millions of people is not well told, understood or communicated. We are looking for a Bilingual Copywriter to join our team and help us tell our story. Reporting to the Sr. Copywriter, the Bilingual Copywriter is responsible for researching, creating and writing copy in English and Spanish that properly reflects our brand mission, while finding innovative ways to articulate stories that resonates in the US Hispanic population, creates impact and infiltrates US Hispanic culture.
Major Responsibilities
<ul>
<li>Works with Art Directors and Graphic Designers in partnership to generate concepts.</li>
<li>Solid understanding of the US Hispanic culture.</li>
<li>Writes in a clear and concise manner for all different forms of media, including manifestos, scripts, digital, content and experiential in English and Spanish,</li>
<li>Attend project kick-off meetings with Marcomm leaders and project managers.</li>
<li>Participates in creative brainstorms.</li>
<li>Manages multiple projects simultaneously.</li>
<li>Brings own original ideas to the meeting and share with team.</li>
<li>Builds upon other participants’ ideas.</li>
<li>Gives and receive feedback in a respectful manner.</li>
<li>Writes copy based on strategy, concept/idea, target audience and brand guidelines.</li>
<li>Ensures tone and language is appropriate and align to our mission.</li>
<li>Presents work to the senior creative team members.</li>
<li>Further explore and/or revise concept per creative lead’s direction.</li>
<li>Maintains and enforces a consistent brand voice across all forms of media.</li>
</ul>
Position Requirements 
The Ideal Candidate
<ul>
<li>Fluency in writing in Spanish and English</li>
<li>3+ years of experience as a copywriter in an agency or in-house creative department.</li>
<li>Experience and passion for purpose-driven brands is a strong plus.</li>
<li>A portfolio that showcases writing examples.</li>
<li>Knowledge of current trends and pop culture including Hispanic.</li>
<li>Able to accept constructive feedback and apply in work.</li>
<li>Current knowledge and understanding of where and how people interact with media, including at home, on the go, mobile, broadcast, print, event, etc.</li>
<li>Ability to function within deadlines, while working both independently and as part of a team.</li>
<li>Proactively seeks out additional projects.</li>
</ul>
Special Mental or Physical Demands
<ul>
<li>Work is normally performed in a typical interior/office work environment.</li>
<li>No or very limited physical effort required. No or very limited exposure to physical risk.</li>
</ul>
The compensation range established for this position begins at a minimum of $59100 per year.&nbsp;Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Bilingual Copywriter at American Cancer Society

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Location:&nbsp; US Locations Only; 100% Remote
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing&nbsp;your life’s best work.SM
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$1,500 Sign On Bonus For External Candidates
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.&nbsp;Or, the opposite, not being able to get the answers.&nbsp;At&nbsp;UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.&nbsp;If you’re fluent in&nbsp;English and Spanish, Mandarin, Cantonese or Korean, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.
Who says house calls are a thing of the past? At&nbsp;UnitedHealth&nbsp;Group, we’re always looking for new ways to run our service centers, improve our service levels and help people lead healthier lives. Here’s an opportunity with one of our most exciting business areas:&nbsp;Optum&nbsp;– a growing part of our family of businesses that make&nbsp;UnitedHealth&nbsp;Group&nbsp;a Fortune 10 leader. Now’s your chance to make a real impact by being an integral part of our progressive house calls program. Join us as we go beyond basic care to health programs integrated across the entire continuum of care.
This position is full-time (40 hours/week) Monday – Friday.&nbsp;&nbsp;Employees are required to work an 8-hour shift between our normal business hours of 9:00 am to 5:30 PST, 10am to 6:30 MST, 11:00am to 7:30 CST, or 11:00am to 7:30 EST. It may be necessary, given the business need, to work occasional overtime or weekend.
There are several steps in our hiring process – it’s a thorough process because we want to ensure the best job and culture fit for you and for us. In today’s ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you’ll receive an email with next steps. This may include a link for an on-line pre-screening test that we ask you to complete as part of our selection process.&nbsp;&nbsp;You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail.&nbsp;<a href="http://uhg.hr/OurApplicationProcess">http://uhg.hr/OurApplicationProcess</a>
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
<h3>Primary Responsibilities:</h3>
<ul>
<li>Call members to schedule in home visits with a Physician or a Nurse Practitioner</li>
<li>Answer inbound calls from members and assist them with their inquiries</li>
<li>Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern</li>
</ul>
This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.&nbsp;Hear directly from our business leaders to find out more about our Housecalls Customer Service roles and the impact you can make for our members:&nbsp;<a href="https://uhg.hr/HouseCalls3/5/21" target="_blank" rel="noopener">https://uhg.hr/HouseCalls3/5/21</a>
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
<h3>Required Qualifications:</h3>
<ul>
<li>High School Diploma / GED (or higher)</li>
<li>1+ years of work experience</li>
<li>Experience with Microsoft&nbsp;Word,&nbsp;Microsoft&nbsp;Excel and Outlook (create/edit/save/send documents, spreadsheets and correspondence)</li>
<li>Ability to maintain confidentiality and adhere to HIPAA requirements</li>
<li>Must be able to work an 8-hour shift between normal business hours between&nbsp;9:00 am to 5:30 PST, 10am to 6:30 MST, 11:00am to 7:30 CST, or 11:00am to 7:30 EST.</li>
<li>Bilingual fluency in English and Spanish, Mandarin, Cantonese or Korean</li>
</ul>
<h3>Preferred Qualifications:</h3>
<ul>
<li>Experience working in the health care industry</li>
<li>Experience working with Medicaid or Medicare</li>
<li>Experience working in a customer retention focused role</li>
</ul>
<h3>Telecommuting Requirements:</h3>
<ul>
<li>Required to have a dedicated work area established that is separated from other living areas and provides information privacy</li>
<li>Ability to keep all company sensitive documents secure (if applicable)</li>
<li>Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</li>
<li>Must be able to connect directly into internet – via hard wire (either directly to modem or router)</li>
</ul>
<h3>Soft Skills:&nbsp;</h3>
<ul>
<li>Ability to type and talk at the same time while navigating through multiple screens</li>
<li>Experience working in a metric-driven work environment</li>
<li>Experience using an auto dialer system</li>
</ul>
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military &amp; Veterans find your next mission:&nbsp; We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at&nbsp;<a href="https://uhg.hr/transitioning-military" target="_blank" rel="noopener">https://uhg.hr/transitioning-military</a>
Learn how Teresa, a Senior Quality Analyst,&nbsp;works with&nbsp;military veterans and ensures they receive the best benefits and experience possible.&nbsp;<a href="https://uhg.hr/vet" target="_blank" rel="noopener">https://uhg.hr/vet</a>
Careers with Optum.&nbsp;Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health – related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do&nbsp;your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only:&nbsp;The salary range for Colorado residents is $16.00 – $23.51. The salary range for Connecticut / Nevada residents is $16.00 – $25.77. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group&nbsp;is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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Bilingual (English / Spanish, Mandarin, Cantonese, Korean) Customer Service Representative at United Health Group

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Customer Service Bilingual Representative (Remote)
Remote
locations
WI Madison
MN Minneapolis
AZ Phoenix
IL Chicago
TN Nashville
GA Atlanta
MO St Joseph
CO Denver
Full time
job requisition id
R29956
At American Family Insurance, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
American Family Insurance is driven by our customers and employees. That’s why we provide more than just a job we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
<h3>Job ID:</h3>
R29956 Customer Service Bilingual Representative (Remote) (Open)
Compensation may vary based on the job level and your geographic work location.
Compensation Minimum:$23.00 Hourly
Compensation Maximum:$29.20 Hourly
<h3>Summary:</h3>
Provides support to insureds and agencies, as well as internal and external business partners. Handles each interaction with a genuine desire to connect with the caller while adapting the support to the customer’s needs. Willingly takes ownership of each interaction while advocating for the customer. Continually develops (or evolves) knowledge and skills necessary to provide expected support. Understands and maintains key performance indicators while living our company values.
The Customer Service Representative I provide service through various direct/indirect customer contact channels. Representatives are responsible to resolve service issues in an unscripted customer care center environment with a focus on one call resolution. Accepts ownership of the interaction and provides a high caliber of service, assess customer needs and advises on policy coverage and options.
Current property/casualty insurances licenses are desired. (Please note that a personal lines license or adjuster license will not meet this requirement).
Experience with care center, high call-volume experience and/or insurance experience is strongly desired but not required
This role provides:
Base pay, shift differentials, bilingual pay differential and bonus incentives 
Medical/dental/vision insurance &amp; wellbeing program 
401(k) matching and pension plan 
Paid time off including volunteer days, maternity/paternity leave 
Career growth and development opportunity 
Tuition reimbursement and student loan repayment
The internet speeds required for this role are: 100+Mbps down /10+ Mbps up.
Due to state property and casualty licensing requirements, we are unable to consider applicants from: AK, AR, CA, FL, HI, KY, MA, MT, NJ, NM, NY, WV, WY.
Job Level Summary
<ul>
<li>Requires working knowledge and skills developed through formal training or work experience.</li>
<li>Identifies the problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.</li>
<li>Works within established procedures with a moderate degree of supervision.</li>
</ul>
Primary Accountabilities
<ul>
<li>Responds to customer interactions regarding billing, policy coverage, and policy changes. Interactions may occur through various customer contact channels such as phone, email, e-form, chat, and/or social media platforms.</li>
<li>Accepts ownership of requests and provides thorough service to ensure complete customer satisfaction.</li>
<li>Empowered to take risks and make exception decisions. Reviews the situation to ensure decision is appropriate for both the customer and the organization.</li>
<li>Asks probing questions and actively listens, showing interest and compassion to provide customers with a high-touch customer experience for all interactions and programs.</li>
<li>Fosters strong relationships with customers to maintain a high level of client retention and product loyalty, educating and advising on current and future insurance needs.</li>
<li>Communicates with business partners to collaboratively assist and support customers through multiple services and programs.</li>
<li>Stays abreast and adheres to organization processes and procedures, assisting customers following federal and state regulations.</li>
<li>Live the OneAmFam culture, collaborate cross-divisionally to achieve a seamless customer experience.</li>
<li>Assists with peer development through information and knowledge sharing.</li>
<li>Learn, embrace and apply the LEAN concepts in day to day work, identifying opportunities for improvement and making recommendations for change</li>
<li>Actively attends scheduled training class as required, as well as participates in development opportunities to further expand Customer Service skills.</li>
</ul>
Working Conditions
<ul>
<li>This position requires the ability to work a flexible schedule including evenings, nights, weekends, and holidays.</li>
</ul>
Education &amp; Licenses
<ul>
<li>If unlicensed, provide proof of successful completion of the AD Banker On-Line Pre-Licensing Course for employee’s resident state prior to 8:00am CT the Wednesday before start date or the offer will be rescinded. Proof of successful completion is: 1. A score of at least 90% on the comprehensive exam for resident states having this exam in their coursework, and/or 2. The certificate(s) of completion for resident states requiring a pre-licensing course.</li>
<li>Required to pass the resident state licensing exam(s) for property and casualty producer licenses within 30 days of hire.</li>
<li>Property and casualty producer licenses for all operating and/or service states must be obtained within 60 days of hire.</li>
<li>Must complete required continuing education credits to maintain resident state property and casualty producer licenses.</li>
<li>Must maintain property and casualty producer licenses for all operating states and/or service states.</li>
</ul>
Specialized Knowledge &amp; Skills Requirements
<ul>
<li>Demonstrated experience providing customer-driven solutions, support or service.</li>
<li>Basic knowledge and understanding of mathematics (arithmetic, averaging, percentages, etc.).</li>
<li>Demonstrated experience in a customer service environment. (This includes face to face service or contact center; retail, insurance, hospitality, etc.).</li>
<li>Ability to take the lead and guide our customers to resolution.</li>
<li>Ability to advise and recommend additional insurance products and services.</li>
<li>Demonstrated experience with PC software applications.</li>
<li>Ability to conduct basic computer/internet troubleshooting.</li>
<li>Keyboarding/typing ability at 25 wpm.</li>
<li>Must meet workspace and internet speed requirements.</li>
<li>Must meet Virtual/Remote Employee requirements as outlined in the Virtual/Remote Employee Agreement.</li>
<li>Must pass bilingual assessments in reading, understanding, writing and conversing fluently in both Spanish and English.</li>
</ul>
<h3>Additional Job Information:</h3>
Additional Job Description
o Offer to selected candidate will be made contingent on the results of applicable background checks
o Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
o Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position
This position is fully remote/work from home. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events.
Preferred locations for this role include:
Madison, WI; Chicago, IL; St Joseph, MO; Minneapolis, MN; Denver, CO; Phoenix, AZ; Nashville, TN; Atlanta, GA
*Other locations may be considered
When you work at American Family you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Customer Service Bilingual Representative at American Family Insurance

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Location:&nbsp; US Locations Only; 100% Remote
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment &amp; Eligibility and across our global economy. Join us and find out why this is the place to do&nbsp;your life’s best work.SM
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$2000 Sign On Bonus For External Candidates
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.&nbsp;Or, the opposite, not being able to get the answers.&nbsp;At&nbsp;UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.&nbsp;If you’re fluent in English and&nbsp;Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want – apply today!
Turn on the news on any night of the week and you’re likely to hear about the changes that are sweeping through our health care system. It’s dramatic. It’s positive. And it’s being led by companies like&nbsp;UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. You’ll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you’ll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:00am – 8:30pm EST). It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
<ul>
<li>Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence</li>
<li>Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider</li>
<li>Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance</li>
<li>Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient</li>
</ul>
This role is equally challenging and rewarding. You’ll be called on to research complex issues pertaining to the caller’s health, status and potential plan options. To do this, you’ll need to navigate across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
<ul>
<li>High School Diploma / GED&nbsp;(or higher)</li>
<li>Minimum of 3+ years of combined education, work and/or volunteer experience</li>
<li>Bilingual fluency (verbal and written) in English and Mandarin</li>
<li>Ability to work scheduled shifts within our hours of operation (Monday to&nbsp;Friday, 9:00am – 8:30pm EST) where lunches and breaks are scheduled, with the flexibility to adjust daily schedule</li>
</ul>
Preferred Qualifications:
<ul>
<li>Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)</li>
<li>Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)</li>
<li>Sales or account management experience</li>
<li>Customer Service Experience</li>
</ul>
Telecommuting Requirements:
<ul>
<li>Required to have a dedicated work area established that is separated from other living areas and provides information privacy</li>
<li>Ability to keep all company sensitive documents secure (if applicable)</li>
<li>Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</li>
</ul>
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military &amp; Veterans find your next mission:&nbsp;We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at&nbsp;<a href="https://uhg.hr/transitioning-military" target="_blank" rel="noopener">https://uhg.hr/transitioning-military</a>
Learn how Teresa, a Senior Quality Analyst,&nbsp;works with&nbsp;military veterans and ensures they receive the best benefits and experience possible.&nbsp;<a href="https://uhg.hr/vet" target="_blank" rel="noopener">https://uhg.hr/vet</a>
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 5 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near – obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do&nbsp;your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only:&nbsp;The salary range for Colorado residents is $16.00 – $26.88. The salary range for Connecticut / Nevada residents is $16.83 – $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group&nbsp;is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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Bilingual (English/Mandarin) Customer Service Advocate at United Health Group

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Title:&nbsp;Bilingual Spanish English and Humanities Tutor
Location:&nbsp;United States
Remote&nbsp;(US)
Driven by the mission to democratize education, Paper is the largest provider of educational support, supporting millions of students through partnerships with thousands of school districts. Paper helps deliver true educational equity through their category leading Educational Support System (ESS) that offers virtual access to 24/7 tutors and essay reviewers. Founded in 2014, Paper philosophically believes that all students should be given the tools and resources to reach their academic potential, independent of socio-economic status, geography, language or other barriers. We are headquartered in Montreal, Quebec with remote employees across the US and Canada. Paper is proud to have been named by GSV as one of the most transformational growth companies in digital learning.
We are looking for experienced,&nbsp;part-time bilingual Spanish English&nbsp;&amp; Humanities tutors dedicated to making education more equitable to join our growing team!&nbsp;We are seeking tutors who are comfortable with chat-based tutoring in English, as well as in Spanish.
Our tutors are language and writing experts who approach essay review as tutors rather than as editors or proofreaders using The Paper Method: A Customized Methodology, to engage with students and help them develop their skills and confidence by providing individualized guidance and step-by-step support through our live, chat-based tutoring platform.
You’ll have the chance to hone your essay review&nbsp;and&nbsp;tutoring skills, all while making a meaningful difference in students’ lives by helping them improve their academic, professional, and personal writing skills. We have tutors online around the clock covering many different subjects, and as a Paper Tutor, you will receive students in any of the topics that you are proficient in (which you identify in your application). When working in the Paper classroom, you may be tutoring several students at once, working on varying topics at different grade and ability levels!
This position is open across the United States of America.
Responsibilities:
<ul>
<li>Live Tutoring: Manage tutoring sessions with multiple students (simultaneously) in your area of expertise.</li>
<li>Essay Review: Provide constructive feedback and suggestions on student essays/assignments.</li>
<li>Conduct pedagogical assessments, and provide feedback to teachers and students.</li>
<li>Create an engaging learning environment, and enhance student confidence and interest in learning.</li>
<li>Contribute to the tutor team by offering your knowledge and support to peers.</li>
</ul>
Qualifications:
<ul>
<li>Bilingual (English + Spanish)</li>
<li>Tutoring experience 1+ year</li>
<li>Undergraduate Degree (or in the process of completion) in relevant field</li>
<li>Passionate about learning and teaching</li>
<li>Ability to adapt to individual student needs and learning styles</li>
<li>Consistently available to work at least 10 hours per week</li>
<li>Reliable access to laptop/computer (not a tablet), and internet (we use Adobe Acrobat Reader DC for our Essay Review service).</li>
<li>Ability to sit and type at a computer for long periods of time.</li>
</ul>
Job perks:
<ul>
<li>Work with a dynamic team that provides support whenever you get stuck</li>
<li>Work from the comfort of your home!</li>
<li>Flexible schedule based on your availability!</li>
<li>Opportunity for career development and advancement into management with a fast-growing company</li>
<li>A unique opportunity to make an impact by making education more equitable</li>
</ul>
Scheduling
<ul>
<li>Student demand fluctuates throughout the school year, peaking in the fall and dropping off during winter holidays and summer.</li>
<li>Part-time tutors may receive up to 30 hours of tutoring shifts per week</li>
<li>Our tutors work within blocks and you can select 1 per day to create your availability within
<ul>
<li>Block 1: 4am – 2pm EST</li>
<li>Block 2: 11am – 10pm EST</li>
<li>Block 3: 8pm – 6am EST</li>
</ul>
</li>
</ul>
All of our tutors start at&nbsp;$17.50/hour&nbsp;(adjustments for SeaTac, Washington). Wages are paid biweekly, direct deposit in your national currency.

Bilingual Spanish English and Humanities Tutor at Paper Education

Spanish-English Bilingual Phone Answering Service Person Wanted
**Currently seeking Answering Service reps to handle both English and Spanish language calls for our attorney clients.**
Applicants must be able to provide proof of authorization to work in the US and be available to work scheduled 4 hour shifts between the hours of 8 am to 11 pm Eastern Time Monday through Friday.
New hires will start part time at 20 to 25 hours per week with the possibility of moving to full time (35 to 40 hours per week) upon successful completion of training and a 90-day probationary period.
Pay:
$18/hr to start with a potential raise upon successful completion of 90 day probationary period and passing a performance review.
The following skills / attributes are required:
<ul>
<li>Capable of working well as part of cohesive team</li>
<li>Dependable with unquestionable integrity and worth ethic</li>
<li>Showing up to work on time and staying for the entire work period</li>
<li>Prioritizing answering all inbound calls within 3 rings no matter what</li>
<li>Ability to learn new skills and read necessary supporting materials</li>
<li>Ability to communicate clearly and effectively both verbally and in writing</li>
<li>Ability to multitask</li>
</ul>
Technical requirements for this position:
<ul>
<li>Personal computer capable of running Google Chrome</li>
<li>Headset with microphone for taking calls</li>
<li>Quiet place to work</li>
<li>Reliable internet connection</li>
</ul>
This is a 1099 position and this position is on a trial basis for the first 90 days.
To apply, respond via email to careers@speakeasymarketinginc.com using the subject line: Quien esta ahi?
**If you don’t respond using that subject line, your reply will be ignored, as it shows that you didn’t read this ad in its entirety.**
In your reply, please include the following:
<ul>
<li>Your time zone</li>
<li>Attach a short recorded message to your email – find a magazine or article online, and read the first 5 sentences aloud (First in Spanish, then read those same sentences again in English so we can gauge your speaking voice.)</li>
<li>Please ensure your recording is an MP3 or other common audio file type.</li>
<li>Attach a copy of your resume</li>
</ul>

Location:&nbsp; US Locations Only; 100% Remote
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Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment &amp; Eligibility and across our global economy. Join us and find out why this is the place to do&nbsp;your life’s best work.SM
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$1,500 Sign On Bonus For External Candidates
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing&nbsp;your life’s best work.SM
Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.&nbsp;Or, the opposite, not being able to get the answers.&nbsp;At&nbsp;UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.&nbsp;If you’re fluent in Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.
This service model simplifies the way consumers and their families engage in health care – clears the confusion, enables access to the right care, helps ensure the right care decisions are made and makes health care more affordable.
The&nbsp;Customer Service Care Coordinator&nbsp;on our&nbsp;High Touch Call Team (HTCT) focuses on the onboarding, outreach and member support for our DSNP members.&nbsp; The team works to support our members find a doctor, understand their benefits and receive the health care they need, all of which is evaluated through our star ratings. What makes the High Touch Call Team special is the unique mix of backgrounds, including highly trained call agents, nurses, and social workers.&nbsp; This team goes above and beyond to assist our Dual Special Needs members with identified gaps in care and triage any issue the member may have, even if it means additional follow-up calls.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7am to 7pm CST). It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
<h3>Primary Responsibilities:</h3>
<ul>
<li>Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements and ensuring a hassle-free experience for our members.</li>
<li>Provide a distinctive, simplified service experience aimed at giving members ‘peace of mind’; improving NPS and retention for members that engage in our services.</li>
<li>Connect with as many members as possible, communicate the value of completing HRAs and offer plan benefits based on HRA responses.</li>
<li>Demonstrate operational excellence by increasing “ready” time so the dialer may perform optimally. In turn impacting swift campaign completions and being available for more work to be assigned.</li>
</ul>
This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
<h3>Required Qualifications:</h3>
<ul>
<li>High School Diploma / GED (or higher) OR equivalent work experience</li>
<li>Minimum of 4+ years of combined education, work and/or volunteer experience</li>
<li>Bilingual fluency in Cantonese / Mandarin</li>
</ul>
<h3>Preferred Qualifications:</h3>
<ul>
<li>Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)</li>
<li>Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)</li>
<li>Sales or account management experience</li>
<li>Customer Service Experience</li>
</ul>
<h3>Telecommuting Requirements:</h3>
<ul>
<li>Required to have a dedicated work area established that is separated from other living areas and provides information privacy</li>
<li>Ability to keep all company sensitive documents secure (if applicable)</li>
<li>Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</li>
</ul>
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military &amp; Veterans find your next mission:&nbsp;We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at&nbsp;<a href="https://uhg.hr/transitioning-military" target="_blank" rel="noopener">https://uhg.hr/transitioning-military</a>
Learn how Teresa, a Senior Quality Analyst,&nbsp;works with&nbsp;military veterans and ensures they receive the best benefits and experience possible.&nbsp;<a href="https://uhg.hr/vet" target="_blank" rel="noopener">https://uhg.hr/vet</a>
Careers with UnitedHealthcare.&nbsp;Let’s talk about opportunity. Start with a Fortune 5&nbsp;organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do&nbsp;your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only:The salary range for Colorado residents is $18.17 – $32.26. The salary range for Connecticut / Nevada residents is $20.00 – $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group&nbsp;is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Bilingual (Cantonese / Mandarin) Customer Care Coordinator – NRT at United Health Group

Spanish-English Bilingual Phone Answering Service Person Wanted
**Currently seeking Answering Service reps to handle both English and Spanish language calls for our attorney clients.**
Applicants must be able to provide proof of authorization to work in the US and be available to work scheduled 4 hour shifts between the hours of 8 am to 11 pm Eastern Time Monday through Friday.
New hires will start part time at 20 to 25 hours per week with the possibility of moving to full time (35 to 40 hours per week) upon successful completion of training and a 90-day probationary period.
<h3>Pay:</h3>
$18/hr to start with a potential raise upon successful completion of 90 day probationary period and passing a performance review.
The following skills / attributes are required:
<ul>
<li>Capable of working well as part of cohesive team</li>
<li>Dependable with unquestionable integrity and worth ethic</li>
<li>Showing up to work on time and staying for the entire work period</li>
<li>Prioritizing answering all inbound calls within 3 rings no matter what</li>
<li>Ability to learn new skills and read necessary supporting materials</li>
<li>Ability to communicate clearly and effectively both verbally and in writing</li>
<li>Ability to multitask</li>
</ul>
Technical requirements for this position:
<ul>
<li>Personal computer capable of running Google Chrome</li>
<li>Headset with microphone for taking calls</li>
<li>Quiet place to work</li>
<li>Reliable internet connection</li>
</ul>
This is a 1099 position and this position is on a trial basis for the first 90 days.
To apply, respond via email to careers@speakeasymarketinginc.com using the subject line: Quien esta ahi?
**If you don’t respond using that subject line, your reply will be ignored, as it shows that you didn’t read this ad in its entirety.**
<h3>In your reply, please include the following:</h3>
<ul>
<li>Your time zone</li>
<li>Attach a short recorded message to your email find a magazine or article online, and read the first 5 sentences aloud (First in Spanish, then read those same sentences again in English so we can gauge your speaking voice.)</li>
<li>Please ensure your recording is an MP3 or other common audio file type.</li>
<li>Attach a copy of your resume</li>
</ul>

Spanish-English Bilingual Answering Service Person at Speakeasy Marketing

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As a 1099 contractor, you write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 &amp; join the gig economy! You may have heard about other gigs, but we're different. How? It’s simple: We pay for available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $20/hour*! The more hours you work, the more you earn! What work will you be performing? 
You'll be providing customer service. At Omni we have many contracts you can choose from. What You’ll Do • Work from home, or any quiet place with a closed door • Choosing when &amp; how often you want to work • Respond to chats, emails, and calls from customers • Quickly help customers with good solutions • Solve problems in a creative way • Document details of calls &amp; customer interactions in the appropriate systems • Type and talk at the same time • Navigate multiple systems, programs, and screens at the same time Who You Are • Great communication skills (verbal and written) • Can type 20 WPM or more • Solid computer skills, including typing and navigation • Comfortable empathizing and remaining patient with difficult callers
 
STRONG french bilingual skills required
 Earning Potential Projects will have varying earning potential, but all projects pay for time spent talking on the phone &amp; assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay &amp; other incentives (earnings depend on hours worked, project, type of support provided, etc.) As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income. Scheduling &amp; Hours GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when &amp; how often you provide services. The more hours you work, the more you can make! What’s Next? If you want the flexibility and freedom to work for your life, instead of living to work, complete these steps &amp; be sure to check your email &amp; phone for regular communications from the Omni platform! Connect With Us! 
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