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Title: Technical Writer (Protocols)
Location: GLOBAL – Remote
Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on
Working with ConsenSys puts you at the&nbsp;forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.
Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.
You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the&nbsp;top of your game. You’ll join a network of entrepreneurs and technologists that reaches the&nbsp;edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About&nbsp;the Protocols Team 
The Protocols and R+D teams at ConsenSys build and maintain many of the ecosystem’s most important public goods and participate in Ethereum’s decentralized R&amp;D.
From its earliest days, ConsenSys has not only developed commercial software for the Ethereum ecosystem, but also contributed technical leadership and resources to advancing the core protocol itself. Today, protocol engineers on four continents manage a suite of open source products including Hyperledger Besu, ConsenSys Teku, the Ethereum 2.0 consensus layer client and the powerful Web3Signer.
Our researchers are also driving core elements of the Ethereum 2.0 roadmap and partner with Core Devs and the Ethereum Foundation to advance research around ZK-Snarks, sharding, bridges, rollups and more. The team’s deep experience building and researching Ethereum protocols is a core differentiator for ConsenSys and presents team members an opportunity to make a stamp on the Ethereum ecosystem from day one.
What you’ll do 
As a Technical Writer at ConsenSys you’ll create technical documentation to help developers understand and use our tools. Have you ever thought, I wish more developers knew how to build on Web3 and I want to help guide them? If so, you are absolutely who we are looking for. If not, don’t worry, anyone who has experience creating technical content, is looking for an exciting new technology and an opportunity to grow should apply! This role is an opportunity to learn and improve, as part of a talented team, with plenty of challenges in a rapidly developing technology.
Would be great if you brought this to the role
<ul>
<li>Established portfolio of developer content.</li>
<li>Worked for or contributed to a company that provides tools for developers.</li>
<li>A knowledge of or passion to learn about the new Web3 technology space.</li>
<li>Comfortable operating in an Agile environment and dealing with uncertainty and ambiguity.</li>
<li>Data oriented mindset; know how to measure performance and define strategies to improve based on both qualitative and quantitative analysis.</li>
<li>Bonus points for:
<ul>
<li>Experience as a developer.</li>
<li>Fluent in different mediums: written content, video, podcasts.</li>
<li>Experience building with ConsenSys developer products.</li>
</ul>
</li>
</ul>
Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.
ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

Technical Writer at ConsenSys

Title: Technical Writer
Location: Remote – GLOBAL
Remote, Global, Customer Success, Full Time
About the role
ConsenSys is currently seeking a Technical Writer with a passion for the developer experience, and particularly enterprise blockchain software. You will have an interest in or experience writing documentation for dApps, protocols and APIs you are passionate about the needs of users in relation to these and communicating related concepts clearly.Our ideal candidate can comprehend blockchain and Ethereum concepts quickly and understand the user journey from multiple perspectives.
You’ll be comfortable working directly with development teams without extensive design or requirements documentation as input. Our daily work involves reviewing engineering pull requests, building the latest master, and using our command line products to see it working for yourself. Having a dig around in the code base is sometimes the best way to answer a question.
We’re remote first and our tech writing team and developers span multiple time zones. The reality of this means working on multiple work streams at once. The ability to independently manage multiple tasks and changing priorities will be key to success in this role.
You will work closely with our product managers and directly with our user base (generally support engineers in our community) to identify key recurring areas of confusion and create corresponding content, whether written, visual, or webinars, and be able to partner with community contributors on documentation through wikis and other means. We work in a fast-changing crypto environment, and there are many ways you can make a great impact.
Responsibilities:
<ul>
<li>Write new documentation such as user guides, FAQs, video tutorials, and technical support docs for key aspects of our open source Ethereum software, including command line tools, API reference documents, and architecture documents</li>
<li>Have an in-depth understanding of the product and what customers need to succeed with MetaMask</li>
<li>Proactively identify gaps in the documentation or knowledge base articles</li>
<li>Work with support engineers, product managers, and other subject matter experts in a collaborative editing environment</li>
<li>Edit and review content created by others for technical accuracy and clarity</li>
<li>Assist the marketing team in creating other resources and thought leadership including tear sheets, case studies, and white papers</li>
<li>Provide feedback to the product team on how our products might be made easier to use</li>
</ul>
Required Skills:
<ul>
<li>Excellent written and verbal English communication skills</li>
<li>3+ years experience working on software documentation, ideally in the blockchain/ crypto space</li>
<li>Great teaching skills that translate into amazing written work</li>
<li>Experience working with crypto wallets, dapps</li>
<li>Experience using version control systems, like Git, or similar</li>
</ul>
Bonus Points for:
<ul>
<li>Passion for blockchain and/or Ethereum</li>
<li>Experience with Docs as Code workflow</li>
<li>Experience with source code</li>
<li>Previous work on open source projects</li>
<li>Developer community experience and/or evangelism</li>
<li>BA/BS degree</li>
</ul>
ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our organization is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

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Technical Writer at ConsenSys →

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Technical Writer at ConsenSys →

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