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Customer Content Overnight Specialist
REMOTE – USA 
OPERATIONS – OPERATIONS
FULL-TIME
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
Customer Specialist – Press Release Distribution
The overnight shift is a four on, four off rotation. The hours are 9:30p-7:30a ET during the rotation. 
The Customer Specialist in PR Newswire’s Customer Content Specialist division is a critical customer-facing position, a person adept at multi-tasking across numerous platforms in order to handle customer enquires in a professional and efficient manner. This person will be clear and concise in their verbal and written communication and highly knowledgeable in PRN products and services. This Customer Specialist will understand the customer’s needs and meet their expectations every time, while providing professional and consultative service via the telephone, online chat and email.
As a Customer Content Specialist, you will work with Cision’s clients who are utilizing PR Newswire to distribute their press release. This includes counseling clients on products and industry best practices while ensuring their press releases are distributed accurately and on time.
On a daily basis, you’ll be responsible for setting up press release orders, counseling clients on distribution and services, answering incoming phone calls, preparing press releases for distribution (proofreading, formatting, industry coding), and handling general client follow up.
We’re looking for a candidate who has the ability to:
The Customer Content Specialist role will enable you to work with a variety of different organizations and see how their communication strategies impact their business and industry. It’s a perfect role to launch a career in Communications, Public Relations, Marketing, Product, Sales, or a variety of other unique communication solution divisions within Cision.
Cision offers outstanding corporate culture and Employee Resource Groups (ERGs) providing opportunities to grow professionally, personally, and have direct impact on the success of the business.
<ul>
<li>Excel under pressure in a deadline-driven environment</li>
<li>Prioritize tasks to meet client expectations, including proofreading press releases for accuracy</li>
<li>Provide superior customer service</li>
<li>Learn new technology and operating processes quickly</li>
</ul>
<h3>You will be a good fit if you have:</h3>
<ul>
<li>Excellent customer service and communication skills (service industry background a bonus)</li>
<li>Attention to detail and experience with proofreading</li>
<li>Ability to handle multiple tasks in a fast-paced, deadline-driven environment</li>
<li>Proficiency in Microsoft Word, Excel, and Web applications (along with basic keyboarding skills)</li>
<li>College degree is preferred (B.A. in Communications, Public Relations, English, or related field a plus)</li>
<li>The overnight shift is a four on, four off rotation. The hours are 9:30p-7:30a ET during the rotation. </li>
<li>Training schedule for all new hires will be from 9:00 am – 6:00 pm ET, M-F. The training will be 2-3 weeks. </li>
</ul>
<h3>We will offer you:</h3>
<ul>
<li>Medical, dental, vision</li>
<li>FSA (Health &amp; dependent care)</li>
<li>Life &amp; disability insurance</li>
<li>401(k)</li>
<li>Flexible PTO and work arrangements</li>
<li>Tuition reimbursement &amp; professional training</li>
</ul>

Customer Content Overnight Specialist at Cision

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Growth Marketing Content Specialist
AUSTIN
MARKETING – GROWTH
FULL-TIME REMOTE
Kinsta is a modern cloud hosting company focused on high-performance hosting. We run our services on cutting-edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We’re constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta team, just hit apply!
Our Marketing team is growing rapidly and we are looking for a Growth Marketing Content Specialist to work closely with our content, growth, design, and sales teams to deliver key content strategies and to design and create content designed to increase the lead and customer conversions at Kinsta.
<h3>What you will do:</h3>
<ul>
<li>Work with our Marketing teams to provide well-researched, targeted, and compelling copy for our landing pages.</li>
<li>Produce technical lead-magnet content, such as one-pagers, cheat sheets, white papers, ebooks, and eWebinars, to attract Kinsta’s advanced developer persona.</li>
<li>Oversee Kinsta Academy content including developing new video courses in-house and with freelancers in order to attract our target developer audience. Other related tasks include creating descriptions to content and reviewing videos to ensure the content meets our quality standards.</li>
<li>Support partners by providing them with up-to-date assets for cross-promotion and content collaborations.</li>
<li>Assist various team members with technical copywriting including lead-nurturing email sequences, various newsletters, ads, and social content.</li>
<li>Work with the Marketing Design Team to coordinate the production of all custom design assets for Growth Team activities.</li>
<li>Coordinate with the Affiliate &amp; Partnerships Team to maximize the impact of all growth content for shared customer acquisition goals.</li>
</ul>
<h3>Who you are:</h3>
<ul>
<li>You have 2-3 years of experience working research and written content creation (ebooks and cheat sheets).</li>
<li>You have 1-3 years of experience with multimedia content (videos and podcasts)</li>
<li>You have experience and confidence in analyzing lead magnets in order to make decisions on optimization.</li>
<li>You are a strong communicator, with proficiency in both written and spoken English.</li>
<li>You have previous experience reviewing content (especially videos and podcasts) to ensure all the quality standards are met.</li>
<li>You are a team player.</li>
</ul>
<h3>Bonus points for:</h3>
<ul>
<li>Technical content creation experience.</li>
<li>Previous experience with HubSpot and Google Analytics.</li>
<li>Design skills.</li>
</ul>
<h3>What we offer:</h3>
<ul>
<li>Fully remote culture with a globally distributed, international team. You can work anywhere with appropriate internet access</li>
<li>We offer a flexible and relaxed working environment where everyone can work in peace</li>
<li>In order to ensure that everyone has time to rest and recharge, we offer Flexible paid time off</li>
<li>Our positions offer a great deal of opportunity to learn and grow with the company</li>
</ul>

Growth Marketing Content Specialist at Kinsta

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The Instructional Designer will design and develop online curriculum for K-12 courses, including managing audio development.


* Uses instructional design methodology through all phases of each project, including analysis, design, development, implementation, and evaluation.

* Establishes project plans and leads teams, including vendors, in the development of new learning content and monitors completion of milestones and deliverables.

* Leads and participates in the design of online curriculum, instructional materials, and assessment materials using knowledge of current trends and best practices in learning and development.

* Identifies and uses an array of instructional design strategies and tools that focus on innovative ways to deliver and deploy learning.

* Integrates evaluation methods and tools within the curriculum to measure the impact and effectiveness through knowledge checks or other assessments.

* Manages audio development, including providing narration and identifying voice talent.

* Conducts reviews of the design and development of curriculum materials to evaluate effectiveness, including collaborating with user experience team.




Required Skills and Competencies:


* Ability to work effectively with small and large teams and effectively communicate ideas and concepts both written and orally.

* Flexibility and versatility in approaching problems and projects. Able to identify and recommend solutions, work on a variety of projects, and adapt to changing needs.

* Degree in instructional design and/or education.

* Ability to manage projects and programs, including developing plans and timelines, determining resource requirements, assigning tasks, monitoring progress and reporting results.

* Familiarity with a variety of rapid authoring tools and experience working in a CMS and LMS.

* Knowledge of effective strategies to meet the needs of the K-12 audience, including teachers, learning coaches, and students.

* Knowledge of the methods and practices for evaluation and measurement of learning.

* Ability to develop curriculum materials that meet the learning needs and are consistent with requirements and standards.

* Ability to research evolving industry standards related to instructional design, training and development, blended learning, knowledge management and eLearning practices.




EQUAL EMPLOYMENT OPPORTUNITY 

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists.
 Apply now and work remotely at ACCEL Schools

Instructional Designer

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Content Team Lead
<ul>
<li>Portland, OR, United States</li>
<li>Employees can work remotely</li>
<li>Full-time</li>
</ul>
<h3>Company Description</h3>
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world’s relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you’ll have the opportunity to make a real-world impact with your career.
Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.
Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.
Check out our locations, benefits and more at cash.app/careers.
<h3>Job Description</h3>
The Content and Communications team on Customer Knowledge is looking for a Lead to help grow the team, ensure delivery of timely and accurate information for internal teams and customers, and increase content adoption. You will manage the performance of a growing team of Content and Communications Coordinators and Content Specialists. Entry Content Specialists each support 1-2 larger product workstreams and own continuous improvement for internal Knowledge Base; Specialists are aligned to multiple product areas and develop and launch feature-related content (from updates to new launches).
Day-to-day, the Content Team Lead will build a high-performing team, bring awareness to Content projects and success, guide strategy for the team, and identify continuous improvement opportunities.
Reports to: CCO Content &amp; Communications Lead
<h3>You will:</h3>
<ul>
<li>Lead and measure a growing team of Content Specialists, including team strategy for CCO workstream alignment, hiring, coaching, and on-going development</li>
<li>Guide delegation of work among team, including workstream alignment and speciality projects</li>
<li>Set clear expectations and drive improvements around communication launches, timelines, and cadence for team (KPIs)</li>
<li>Manage Content ticket system (currently Jira ServiceDesk) and share trends and areas for improvement, including automation, reporting, triage, and prioritization</li>
<li>Ensure large-scale projects are sufficiently supported by aligning Content support, and own related strategy initiatives, in collaboration with Customer Knowledge and business DRIs</li>
<li>Create guides and scalable processes for the team (e.g., tutorials, onboarding) including communicating the team’s value and impact</li>
<li>Build great relationships with functional teams through recurring meetings and initiative mapping</li>
<li>Report on core metrics and KPIs for team, and provide updates to Lead and stakeholders on projects (e.g., Help Center content audit – report and act on customer views, contact rate, etc, and make recommendations to Content, Voice of Customer, Marketing, and Product)</li>
</ul>
This role is open to all CCO sites (Portland OR, Atlanta GA, St. Louis MO, Philadelphia PA) &amp; U.S-Remote
<h3>Qualifications</h3>
You have:
<ul>
<li>1+ years relevant experience writing/editing content and 1+ years of successfully managing customer-facing teams (with the metrics to show for it) 
OR</li>
<li>2+ years of technical/product content creation experience with examples of launching large projects, measurable results, and improvements to content launch workflows</li>
<li>Experience working within high levels of ambiguity (new teams, systems, processes)</li>
<li>Strong interpersonal and communication abilities – you can break down complex topics and build partnerships</li>
<li>Data driven, including experience establishing, reporting on, and empowering team to achieve Service Level Agreements (SLAs) and/or KPIs</li>
<li>Proven ability to develop direct reports, and can hold team members and cross-functional partners accountable to shared expectations</li>
<li>A passion for empowering Cash App customers and direct reports through educational content that both solves problems and helps them grow</li>
</ul>
Even better, you have:
<ul>
<li>Financial or tech Industry experience</li>
<li>Direct understanding of Cash products and workflows</li>
<li>Experience with a large CMS and/or scalable content</li>
</ul>

Content Team Lead at Cash App

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Are you an advanced WordPress user, very familiar with plugins, themes and hostings? Do you love writing engaging content? Are you able to set up a test website, optimize, analyze and then explain these technical topics in simple words?
If you answered yes to these questions, we are sure this position will sound super exciting to you. 🤩
We are looking for a friendly person, who loves to write, to produce high-quality technical content for <a class="external" href="https://wp-rocket.me/" rel="nofollow">WP Rocket</a>, <a class="external" href="https://imagify.io/" rel="nofollow">Imagify</a>, and <a class="external" href="https://rocketcdn.me/" rel="nofollow">RocketCDN</a>. 🚀
Keep reading for more details! 📝
 
Become Our Content Writer!
 
In your job as a Content Writer, you will write and manage content that builds credibility and authority for the company.
In this role, you will report directly to the Content Marketer. You will join our marketing team, which is based in Europe. We work remotely, and ideally you should live in a country that aligns with the European Timezone.
We are so curious to know which new country will be added to our distributed team map! 🌍
 
What You Will Be Doing:
 
In your everyday job as a Content Writer, you will be dealing with technical products. You are a skilled wordsmith who has proven software development experience. You will conduct research, set website environments, perform speed tests, write new content and update existing ones.
Here is a list describing the missions involved in this position (do you happen to like making lists? So do we!):
<ul>
<li>Build Expertise: You will conduct research on industry-related topics and need to stay up-to-date with the latest trends (the Core Web Vitals have no secret for you!). You will also make edits to existing content in an effort to improve readability, SEO, accuracy, and keep the content up-to-date overall.</li>
<li>Drive Traffic: You will identify target keywords on a specific topic and structure your content accordingly</li>
<li>Develop Branding: You will identify a unique angle to address the topic, that will show a different perspective or view, which will make the article especially interesting</li>
<li>Increase engagement: You will write engaging, easy-to understand and accurate content (such as: blog posts, release announcements,…) You will use a conversational tone to make our products accessibles and to engage our audience.</li>
</ul>
 
What Do You Need To Excel at This Job: 
Proven working experience in writing and editing. 
You have a solid experience in creating well-structured content, in a conversational tone to guide beginners and more advanced WordPress users. You understand the importance of SEO and how to address it through your content writing.
 
Tech-savvy with well-honed web performance knowledge. You have experience with web performance optimization. You know how to measure page load speeds. You understand caching. Terms like gzip, preload, minify, and lazyload are not foreign to you. You know the difference between PageSpeed score and page load time. 
 
Advanced knowledge and understanding of WordPress. You have a working knowledge of WordPress: you can set up a local website to test out products and services. You are familiar with the various types of plugins, themes and hostings. You have written a few articles about WordPress. 
 
Fluency in English. You will need to be able to effectively write and communicate in English, respectfully, and professionally. You can proofread your work. 
 
Do you want to know three other things we appreciate about our candidates? 
<ul>
<li>A startup mentality You are doer, you are adaptable and you like to evolve in a fast-paced environment.</li>
<li>Previous remote job experience. Slack will be your virtual office, where all the life of the company takes place.</li>
<li>The involvement in the WordPress community. We support our teammates to attend and/or speak at WordCamps and volunteer within the community. </li>
</ul>
What You Should Know About Our Company: WP Media 
Founded in 2014 in the beautiful Lyon, France, WP Media is an equal opportunity employer with a distributed team of +35 teammates living around the world.
<img src="https://workablehr.s3.amazonaws.com/uploads/photos/12886/aab10eb0b776866386d1147b2467690b.jpg">
We are best known as the creators of <a class="external" href="https://wp-rocket.me/" rel="nofollow">WP Rocket</a>, but we also developed <a class="external" href="https://imagify.io/" rel="nofollow">Imagify</a> and <a class="external" href="https://rocketcdn.me/" rel="nofollow">RocketCDN</a>.
 
Do We Share the Same Values? 
Mutual respect, collaboration, and inclusivity.
These are the fundamental values that support our life as a team. 
Healthy balance between work and private life.
We encourage our employees to enjoy their family and hobbies with flexible working hours and minimum vacation policy. There are no time cards to stamp, only customers to make happy and friendly teammates to work with! We care about the work you do, not about the hours you sit at your desk. 
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Transparent culture.
We have a public salary grid. Once a year, when the company does well, we share our profits with the team in the form of bonuses. 
Perks and benefits
We want the people on our team to feel that they always receive what they need to shine. This is why we offer:
<ul>
<li>Budget for setting up your home office</li>
<li>Monthly budget for your remote-work expenses</li>
<li>Free books and Kindle </li>
</ul>
We like to see each other in person whenever possible.
Every year, we organize a trip with the whole team and spend a week of coworking and fun activities together.
To give you an idea, so far we have traveled to Spain, Portugal, and Mexico.
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Now that we've told you so much about us, it's your turn.
Let us know why you would like to become our Content Writer and why you think you are the person we are looking for.
We can’t wait to receive your application! 🌟
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Content Writer

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Title: Insurance Content Marketing Specialist
Location: United States
Remote – Full Time
Do you have a passion for planning, delivering and executing marketing campaigns? Do you have a pulse on current insurance industry trends? Do you have experience in editorial or commercial wiring within the insurance space?
ReSource Pro is looking for an Insurance Content Marketing Specialist with a background in commercial insurance to join our marketing and communications team. This role will create content that resonates with current and future clients to drive strategic objectives while elevating ReSource Pro’s voice. Additionally, this role will partner with the marketing team and other internal stakeholders to develop, plan, create, deliver, and manage content.
This is a remote position that can work from anywhere in the USA, but work hours will be set in EST.
Responsibilities:
<ul>
<li>Researches, utilizes, and connects new ideas for compelling written marketing collateral across web, mobile and social platforms and ensures content adheres to the ReSource Pro brand.</li>
<li>Aligns editorial calendar with events and strategic business objectives, manages projects and deadlines efficiently and timely.</li>
<li>Evaluates content based on established style guides and determines what should be kept, edited, rewritten, or retired based on the current messaging and positioning of the company.</li>
<li>Leads smaller-scope marketing content projects such as blog posts, brochures, and collateral development.</li>
<li>Supports project management and tracking of content deliverables. Documents progress and completion of project milestones. Facilitates project meetings and disseminates information to project team members.</li>
<li>Copyedits marketing collateral on a collaborative as-needed basis; helping the entire marketing team as needed on projects.</li>
<li>Provides copywriting knowledge to direct, plan, design, and edit marketing content.</li>
<li>Supports the planning, delivering, and executing marketing campaigns, as well as analyzing metrics and developing creative strategy.</li>
</ul>
Qualifications:
<ul>
<li>Must have a background within the insurance industry; specifically commercial lines insurance.</li>
<li>Bachelor’s degree in Journalism, Communications, Marketing or other related fields required.</li>
<li>Certified Content Marketer or other digital marketing certification preferred.</li>
<li>2-3 years’ experience in editorial or commercial writing.</li>
<li>1-2 years’ experience with multimedia, multi-platform experience.</li>
<li>Project management skills for keeping projects on task and within budget.</li>
<li>Excellent communication skills:
<ul>
<li>Solid writing and editing skills in English required.</li>
<li>Incredible analytical abilities to gather key business and user insights to apply strategic planning skills to create long-term vision.</li>
<li>Convey a consistent, professional, defined tone of voice throughout our content.</li>
</ul>
</li>
<li>Technology Savvy:
<ul>
<li>Microsoft Office; Word press; Basic HTML and web publishing.</li>
<li>Familiarity with SEO guidelines and keyword research results (Moz and Google Keyword Planner).</li>
</ul>
</li>
</ul>
Benefits &amp; Perks: 
<ul>
<li>Generous PTO plan with paid holidays + floating holidays</li>
<li>100% paid Employee Healthcare on Day 1</li>
<li>Eligible for all medical, dental, and vision benefits on Day 1</li>
<li>401k with employer match, vested on Day 1</li>
<li>Organization-wide focus on growth and development</li>
<li>Flexible work schedule</li>
</ul>

Insurance Content Marketing Specialist at ReSource Pro

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Title:&nbsp;Content Administrative Assistant
Location: Work from Anywhere
Who We Are
At Osmosis, we believe that everyone who cares for someone can learn by Osmosis. Our global team’s mission is to empower clinicians and caregivers with the best learning experience possible, increase healthcare capacity, and ultimately improve patient outcomes. In 2021, Osmosis partnered with Elsevier – the world’s leading publisher. This combined partnership will help us reach our goal of educating a billion people by 2025. Together, we are creating a more caring world by developing the most caring people.
What You’ll Do
As a Content Administrative Assistant, you will work closely with our Content Project Manager to ensure that we are uploading content such as videos, notes, questions, metadata, and supporting files as they are completed so that our learners have access to it in a timely manner. Other tasks such as content audits, file archival, and file rendering will be assigned as needed. Some key tasks are:
<ul>
<li>Uploading videos, related files, and metadata to the Osmosis.org platform.</li>
<li>Uploading questions to our learning management systems for our training programs.</li>
<li>Performing content audits as assigned by management.</li>
<li>Ensuring that files are archived appropriately.</li>
</ul>
What You Bring
<ul>
<li>Comfortable working with computers and with different types of programs and platforms such as:
<ul>
<li>Slack, GSuite, YouTube, Vimeo, learning management systems.</li>
</ul>
</li>
<li>Experience with spreadsheets and project management software (like Trello, AirTable, or Monday.com)</li>
<li>Experience with uploading content to YouTube, Vimeo, or learning management systems.</li>
<li>Proficiency in English.</li>
<li>Access to a consistently stable internet connection.</li>
<li>Available 30+ hours per week.</li>
</ul>
How You Work
<ul>
<li>Nothing falls through the cracks – you’re very detail-oriented and you get your tasks done before their deadlines.</li>
<li>Excellent written and verbal communication skills</li>
<li>Mission and Value Aligned.&nbsp;You resonate with our organizational values. You are motivated to help us achieve our common goals and vision!</li>
<li>Adaptable. You are flexible and versatile with changes to projects, goals, and strategies. You are comfortable working in an&nbsp;entirely virtual environment.</li>
<li>Proactive. You seek out new ways to problem-solve both solo or with your team members.</li>
<li>Growth mindset-oriented.&nbsp;You work through change and obstacles to reach resolutions and constantly seek new knowledge.</li>
<li>Solutions Oriented.&nbsp;You love proposing solutions and lean towards problem-solving action.</li>
<li>Reliable.&nbsp;You hold yourself accountable and take ownership for mistakes.</li>
<li>Caring Communicator.&nbsp;You know the importance of clear, thoughtful communication in a fully distributed environment.</li>
</ul>

Content Administrative Assistant at Osmosis

About the Role:

The Customer Success Manager is a hardworking customer-facing professional who will engage, retain and drive our customers’ understanding of Glassdoor product offerings, with a focus on the growing Employer Branding and Online Recruiting space. The CSM is measured by product adoption and engagement as a means of driving retention in their book of business. The ideal candidate will be passionate about the customers they partner with, providing unique solutions and an outstanding customer experience.

What You'll Do:


Act as a trusted advisor, consultant, and subject matter expert to customers in relation to the full suite of Glassdoor’s products

Onboard and educate customers about Glassdoor’s products

Produce and conduct Executive Business Reviews, engaging with client counterparts at various levels of the organization as well as potential Agency partners

Supervise, manage and optimize employer content and recruitment advertising campaigns including display advertising and profile branding to ensure consistent product performance and delivery

Partner and work very closely with partners in Sales to define and achieve customers’ success criteria, demonstrate return on investment, and ensure customer renewal with Glassdoor product suite.

Be a liaison between internal teams to ensure customer needs are being met; coordinating amongst implementation, sales, marketing, finance, and product teams

Develop and maintain a deep understanding of customers’ business drivers and recruiting goals, and steer program activities to align with those initiatives

Key proficiencies include:

Product delivery and expertise

Analytical and problem-solving skills

Managing work and collaboration

Communication and emotional intelligence




What You'll Bring:


* A commitment to add&nbsp; to our culture of DEI

5-8 years of experience in B2B environments with a preference for customer success, account management, sales or consulting background working with large enterprise (&lt;10,000 employees) organisations

Experience with talent acquisition, online recruiting, digital &amp; branding advertising or employer branding is a plus.

Proven ability to collaborate and build strong relationships with customers especially at the Executive level in TA, HR, Marketing &amp; Employer Branding

Proven track record of driving adoption and identifying/remediating risk with the goal to drive renewal, cross sell and upsells

Passion for online advertising/media, marketing, and/or employer branding space is a must!

Experience using SFDC (or similar CRM) and Customer Success Analytics platforms such as Gainsight or Totango are a plus

Commitment to Glassdoor’s mission and values



Compensation and Benefits

Base Salary Range*: &nbsp;$93,600.00 - $140,400.00
*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 10%
**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

&nbsp;


 Apply now and work remotely at Glassdoor

Customer Success Manager

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies. 

The Ecosystem Team is looking for a hands-on Creator Marketing Manager to drive our marketing and growth through earned media efforts. This is an exciting opportunity for someone who enjoys empowering diverse developer communities and is genuinely intrigued by new open source, blockchain, and/or cryptocurrency technologies.

In this role, you will be our thought leader as the in-house content creator. In addition to being a creator powerhouse, you will be responsible for identifying, onboarding and incubating top content talents and providing them with development strategies, educational support and other resources to create Sui content. 

You will establish our value proposition and work with product, engineering, PR/Comms, marketing, and policy teams on ways we can support, innovate and effectively grow our content ecosystem.

This role will be reporting directly to the Director of Social & Content

Our team is 100% remote and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world class team with tremendous growth potential. We raised our first funding round ($36m series A) from top Silicon Valley led by Andreessen Horowitz (a16z) with participation from Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital and many other great funds and angels!

 Apply now and work remotely at Mysten Labs

Creator Marketing Manager

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WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.&nbsp;&nbsp;

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 99,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.&nbsp;

WHY BOX NEEDS YOU:

We are looking for a Scaled Customer Success Manager who understands the value of nurturing customer relationships, at scale. You will be responsible for engaging with customers post-sales, driving user adoption and business value to help support high retention.&nbsp;

Our Scaled team needs ambitious, highly productive individuals to provide us with adoption and optimization best practices and help drive business value for our ever-growing customer base. This customer-facing team is innovative and agile – we’re quick to experiment and live up to the Box values "Take risks. Fail fast" while we “Blow our Customer’s Minds.” We need fresh eyes and customer-centric people who can help us continue to build an outstanding scaled Customer Success program.

You will work with a large portfolio of customers to proactively launch and drive adoption, as well as act as the voice of your customers internally at Box. Creative, upbeat and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in-depth and educating customers on how it can benefit them.&nbsp;

WHAT YOU'LL DO:


* 

Manage post-sales activity for Box’s Scaled Enterprise customers through touch points that require product knowledge, prioritization planning, project management and the ability to quickly build rapport.


* 

Maintain a deep understanding of the product and make recommendations on how customers can use it to accelerate their own business objectives.


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Demonstrate high-touch and one-to-many tactics with customers to drive positive outcomes and articulate value realized for their businesses.


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Develop, test, and iterate on scaled playbooks and engagement strategies.


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Analyze customer data to build and execute engagement strategies within your customer portfolio.


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Proactively identify and flag churn risk and work actively with broader account team to mitigate.


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Partner with Marketing, Sales and Box Consulting to provide effective customer engagements.


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Function as the voice of the customer, identifying customer trends and providing internal feedback on how Box can better serve our customers.





WHO ARE YOU:


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Degree required


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3+ years experience supporting customers in customer success / account management / customer marketing at scale


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Significant level of comfort interacting with a high volume of customers, over a variety of mediums (phone, email, webinars). Strong writing skills and marketing experience would be a plus


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Self-starter who has fresh ideas when it comes to growing customer engagement


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Great prioritization skills and ability to execute on customer-facing activities


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Ability to make changes on the fly and continuously improve our processes


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Familiarity with Gainsight and/or Salesforce


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Team player and customer advocate motivated by helping others succeed


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You know how to listen to the customer and translate their business needs into a personalized consultation


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Highly data-driven and intrigued by the challenge of delivering an awesome Box experience to hundreds of customers


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You're a go-getter who thrives in a fast-paced environment, embraces change and takes the initiative to get things done





BENEFITS&nbsp;


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Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box


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For all other benefits, please check out: Box Benefits + Perks&nbsp;





&nbsp;

EQUAL OPPORTUNITY&nbsp;

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

HEALTH AND SAFETY

To&nbsp;promote the health and safety of all Boxers and our communities,&nbsp;in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present.&nbsp; If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable.&nbsp;&nbsp;"Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen.&nbsp; If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.

For details on how we protect your information when you apply, please see our&nbsp;Personnel Privacy Notice.
Notice to applicants in Los Angeles:&nbsp;Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.&nbsp;The Fair Chance Ordinance is provided&nbsp;here.
&nbsp;
Notice to applicants in San Francisco:&nbsp;Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.&nbsp;The Fair Chance Ordinance is provided&nbsp;here.

#LI-KS1


&nbsp;
 Apply now and work remotely at Box

Scaled Customer Success Manager


An Introduction to Forage

At Forage, we believe that talent is evenly distributed, but opportunity is not. We want to build a world where every student has the opportunity to build vital career skills and industry knowledge for free, and in so doing, give everyone the chance to discover and land their dream job.&nbsp;&nbsp;

Today, millions of candidates explore Forage virtual experiences to learn more about the unique and compelling work companies have to offer. Hundreds of firms (e.g. Goldman Sachs, EA, BCG, JPMorgan, Accenture) around the world currently showcase their work and career paths on Forage. Our global reach means we can make a direct impact on the world’s future workforce in ways no other company can.

This is a rare opportunity to join a critical function in a fast-growing mission-orientated start-up with a global presence backed by world-class investors including Blackbird Ventures, Lightspeed Venture Partners, Y-Combinator, FundersClub and others.

Forage is looking for a Program Strategist (Operations) to join its Program Production Team.

About the Program Production Team

In line with our twin goals of serving companies and students, the Program Production Team is responsible for designing, drafting and deploying bespoke Virtual Experience Programs (VEPs) for our corporate partners.&nbsp;

Our VEPs are designed to simulate the actual work that an early career candidate will experience in a specific job at a specific company. These are immersive experiences that impart valuable skills to prepare candidates for the world of work.&nbsp;

We work closely with our corporate partners and leverage a large roster of freelance professionals around the world to design and draft Forage programs.&nbsp;

The Program Production Team is fast-growing and is central to Forage's mission in serving students and companies around the world.

Role Description

We are looking for a Program Strategist (Operations) to work with our Program Production Team and our network of freelancers to manage and coordinate the creation of our virtual work experience programs.

Responsibilities


Research clients and/or their key business areas in order to ensure the content we create aligns with their objectives.

Design a series of ‘intake questions’ that resolve any ambiguity about our clients’ visions for their programs and that elicit relevant information about their businesses that can be used to create an authentic program.

Source, screen, hire and brief appropriate freelancers that can be trusted to create the content itself. As the content of our virtual work experience programs is bespoke and varies significantly (e.g. software engineering, construction, law, digital marketing, etc), it is critical that we identify high-quality subject matter experts.&nbsp;

Work with freelancers to support the creation of high-quality program content that is bespoke to the client’s workplace and their objectives, compelling and engaging for students and challenging enough to enable participants to gain valuable skills. This includes owning quality assurance across the programs you are responsible for.

Deliver program content within defined SLAs, which requires you to work efficiently and effectively and be agile (because we are still a start-up!).

Coordinate the optimisation of existing content as needed to improve quality based on quantitative data and qualitative feedback from students, clients and experts.

Work closely in a fast-paced and evolving environment with the rest of the Program Production Team and client-facing team to ensure high-quality work overall, e.g., peer review others’ work, share best practices, help brainstorm ideas, etc.




Requirements


Exceptional attention to detail and impeccable communication skills - particularly written skills

Proven experience managing a variety of tasks in a fast-paced environment without compromising on quality

Great intuition for what good learning content looks like

Ability to effectively identify and work with third party technical experts to ensure high-quality experiential learning content is developed

Computer skills (e.g., familiarity with Google docs) and a willingness to learn how to use new tools

A passion for rolling up your sleeves to change the world of education and emerging talent




Why work at Forage?

Forage is a small but dynamic team of builders who are passionate about equipping people with the skills to find their dream job. We are a global team, based in offices (and home offices) across Australia, the US and the UK.&nbsp;

Working in our team includes the following benefits:


20 days of paid vacation leave

Company-sponsored 401(k) plan

Top-tier medical, vision, and dental plan for you and your dependents

Company-paid basic life insurance

Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA (DCFSA)

Home office setup stipend

Flexible work schedule

Equity compensation plan

Access to office space in NY and SF

Access to an employee assistance program and a professional development fund

18 weeks of fully paid parental leave for the primary caregiver and 8 weeks of parental leave for the non-primary caregiver

Full paid day off to celebrate a holiday of choice

Commuter benefits




We celebrate diversity and we want people of all backgrounds, beliefs, and experiences to join our team. Even if you feel like you only have some of the qualities outlined in a Forage job description but you still feel like you are the right person for the job, we encourage you to apply. We do not discriminate based upon gender, race, ethnicity, religion, color, age, religion, disabilities, sexual orientation, or other applicable characteristics. Employment decisions are purely based on qualifications, skills, and business needs.

You’ll fit in at Forage if you’re different; if you stand out from the crowd; if you have a unique perspective and you like being creative. If this sounds like you, we want to hear from you!

Colorado and New York Residents

Colorado’s Equal Pay for Equal Work Act and New York City Human Rights Law requires employers to provide the salary information for positions that are located in or can be remote from the State of Colorado or located in New York State. The median salary for this position is $80k USD plus equity. The final agreed-upon compensation is based on individual qualifications. Please email hiring@theforage.com for any questions. 

#LI-EP1 #LI-Remote
 Apply now and work remotely at Forage

Program Strategist Operations

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Content Creator, Rooted in Trust Sudan
Location:&nbsp;Remote
ABOUT THE PROJECT
The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Zimbabwe, Colombia, Brazil, Mali, DRC, Sudan, and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts.
In Sudan, Internews Rooted in Trust project tracks COVID-19-related rumors and misinformation among conflict-affected and displaced communities, including on social media platforms, and through face-to-face discussions with community members. this regular feedback collection aims to inform and influence risk communication and community engagement (RCCE) efforts by humanitarian and public health actors, and to support local media in disseminating accurate and actionable information that responds to communities’ COVID-19 information needs.
In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.
ABOUT THE OPPORTUNITY
The&nbsp;Content Creator for Rooted in Trust Sudan&nbsp;will generate multimedia content for social media, traditional media and humanitarian agencies to distribute in response to information needs identified by the project team. Content Creators may create text, audio, video, infographic, data visualization, or other formats of accurate and targeted “news you can use” for the affected population most at risk for spreading false health information or engaging in behaviors that increase risks for themselves and their communities.
LOGISTICS
This is a remote-based position. Preference will be given to candidates with demonstrable knowledge of the Sudanese context. Candidates based anywhere in the world will be considered. However, you must have work authorization in your location that does not require sponsorship from Internews. Additionally, there are locations in which Internews is not able to support fully remote work.
Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will be based upon the candidate’s location and where the role is hired.
Applications will be reviewed on a rolling basis, so interested candidates are encouraged to apply soon.
This is a limited duration position with an anticipated end date in December 2022.
OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING
We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents, and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socio-economic backgrounds. We are EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.
DAY-TO-DAY TASKS will include:
<ul>
<li>Create relevant content in multiple formats, including text, audio, video, infographic, data visualization, or other forms;</li>
<li>Align content with insights and analysis produced by social media monitoring, face-to-face listening activities and information ecosystem analysis produced by the project team;</li>
<li>Work with the project team to tailor content to understand and meet the information needs fo vulnerable or marginalized communities;</li>
<li>Collaborate with journalists, influencers, bloggers, and public health officials to develop evidence-based content;</li>
<li>Manage online presence of the project as necessary;</li>
<li>Perform any other duties as assigned by supervisors; and</li>
<li>Understanding of and demonstrated commitment to upholding&nbsp;Internews’ Core Values.</li>
</ul>
QUALIFICATIONS WE’RE LOOKING FOR
<ul>
<li>Familiarity with and understanding of the Sudanese context; knowledge of Sudanese humanitarian sector</li>
<li>Fluency in written and spoken Arabic and English; knowledge of other languages spoken in Sudan an advantage</li>
<li>Strong graphic design skills (preferably experience working with Canva)</li>
<li>Digital and offline storytelling</li>
<li>Strong image and video editing skills</li>
<li>Experience creating widely distributed online content for journalism, humanitarian, risk communication, social behavior change or public health purposes</li>
<li>Experience creating content that meets the information needs of vulnerable or marginalized groups</li>
<li>Experience in content creation covering the realities of conflict-affected and displaced communities is a plus</li>
<li>Self-motivated and used to work in a fast-paced environment</li>
<li>Strong understanding of, and commitment towards, the editorial values of the project</li>
<li>Must be creative, self-reliant, resourceful, a good problem-solver, good humored and flexible</li>
</ul>
Preferred
Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.
<ul>
<li>Knowledge of humanitarian communications, public health communications, and crisis response techniques considered an asset, particularly related to COVID-19</li>
<li>Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic and/or other health crises in humanitarian contexts a strong asset</li>
</ul>
This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network’s offerings and will be reviewed during the hiring process. Additional information can be found on our&nbsp;About Working for Internews&nbsp;page.

Content Creator at Internews

AppLovin’s leading marketing software platform provides app developers with a powerful, integrated set of solutions to solve their mission-critical functions like user acquisition, monetization and measurement. AppLovin is headquartered in Palo Alto, California with several offices globally.

AppLovin was named one of the Hottest Adtech Companies of 2021 by Business Insider, as well as a Certified Great Place to Work in 2021 and 2022. The San Francisco Business Times and Silicon Valley Business Journal awarded AppLovin one of the Bay Area’s Best Places to Work in 2019, 2020, and 2021. Our team members are regularly recognized for their work and leadership, including recent award wins in Business Insider’s Rising Stars of Adtech 2022, Glassdoor’s Top CEOs 2019, and the 2021 Women in Content Marketing Awards.

Data driven decision-making is integral to marketing, game development and operations at Applovin. We’re looking for sharp, disciplined, and highly quantitative machine learning engineers with big data experience and a passion for digital marketing and game technologies to help drive informed decision-making. You will work with top-talent and cutting edge technology on, for example, but not limited to, performance marketing and next-generation games and have a unique opportunity to turn your insights into products influencing billions of users. The potential candidate will have an extensive background in distributed training frameworks, will have experience to deploy related machine learning models end to end, and will have some experience in data-driven decision making of machine learning infrastructure enhancement. This is your chance to leave your legacy and be part of a highly successful and growing company!

#LI-DL1


AppLovin is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
 Apply now and work remotely at AppLovin

Senior Machine Learning Engineer

AppLovin’s leading marketing software platform provides app developers with a powerful, integrated set of solutions to solve their mission-critical functions like user acquisition, monetization and measurement. AppLovin is headquartered in Palo Alto, California with several offices globally.

AppLovin was named one of the Hottest Adtech Companies of 2021 by Business Insider, as well as a Certified Great Place to Work in 2021 and 2022. The San Francisco Business Times and Silicon Valley Business Journal awarded AppLovin one of the Bay Area’s Best Places to Work in 2019, 2020, and 2021. Our team members are regularly recognized for their work and leadership, including recent award wins in Business Insider’s Rising Stars of Adtech 2022, Glassdoor’s Top CEOs 2019, and the 2021 Women in Content Marketing Awards.

Machine Zone (An AppLovin Company) is a global leader in mobile gaming, with a track record of delivering some of the world’s most successful mobile games including Game of War, Mobile Strike and Final Fantasy XV: A New Empire. We combine the power of technology and creative vision to create experiences that connect people from all corners of the globe. Machine Zone was acquired by AppLovin in May 2020.

The SRE team helps other engineering and product teams improve reliability, scalability and strive for continuous uptime of our games. We are looking for a Senior SRE Software Engineer to come help the team reduce the day to day operational overhead and automate everything possible. You’ll have the opportunity to build large scale infrastructure that serves millions of users around the world as well as build distributed systems for multiple teams to leverage. This is a highly visible role and will require taking extreme ownership and a strong desire for excellence.

#LI-JL1


AppLovin is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
 Apply now and work remotely at AppLovin

Senior SRE Software Engineer

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Senior Content Marketing Manager
<ul>
<li>Marketing</li>
<li> Remote job</li>
</ul>
Sydney, Australia or Remote
<h3>About the Role</h3>
Qwilr is looking for a talented Content Marketer who can deliver content programs that showcase thought leadership and help fuel the growth of our global business. We are looking for a highly creative marketer that can create compelling stories and amplify our unique point-of-view across multiple mediums and strategically manage content distribution to connect with our target audience.
You will play a pivotal role in building the Qwilr brand and driving demand generation for our sales team. We’re creating a new market category, and looking for someone to build on our momentum to become a true market leader.
<h3>About You</h3>
<ul>
<li>You’re a storyteller. You have the ability to create stories that are magnetic and you are the master of turning complex or dry concepts into simple and compelling writing that win attention.</li>
<li>You are an expert writer with a deep understanding of B2B content marketing OR you are a B2B marketing expert with excellent writing skills.</li>
<li>You are a master of all trades and you understand the entire content lifecycle. You can speak the language of copywriters, designers, videographers, and web developers.</li>
<li>You’re a project manager. You can manage the production of content assets end-to-end, taking stakeholders and creatives along with you on the journey.</li>
<li>You can roll up your own sleeves or inspire the right people to execute your strategies swiftly.</li>
<li>You’re a whiz with content technology and you’re comfortable with publishing tools, content management systems, marketing automation platforms, data analysis tools, and design software.</li>
</ul>
<h3>Responsibilities</h3>
<ul>
<li>Manage the end-to-end production and publication of content in collaboration with internal and external teams.</li>
<li>Create compelling original content that educates sales teams and conveys our unique value proposition, tone of voice and pointy opinions in the form of long-form content, webinars, podcasts, guides, infographics, web books, and fresh ideas we’ve never thought of!</li>
<li>Manage a team of freelance content producers to scale and ramp up our content production.</li>
<li>Own the Qwilr tone of voice and be the ultimate taste barometer when it comes to content for the Qwilr brand and whether it resonates with our ICP</li>
<li>Work with executives and subject-matter experts inside and outside Qwilr to develop thought leadership articles, whitepapers, eBooks, videos, etc.</li>
<li>Own lifecycle and email marketing. Manage content distribution to reach prospects at different stages of the funnel and convert prospects into leads.</li>
<li>Work with Product Marketing to develop content that proves the value of our products.</li>
<li>Analyse our customer journey and identify the biggest opportunities for content.</li>
<li>Measure and track the impact of your content to our funnel and product metrics.</li>
<li>Create and execute new strategies to expand our social media activity (mostly Linkedin) to increase our number of followers and engagement.</li>
<li>Develop and report on KPI metrics to demonstrate how your content impacts the business.</li>
</ul>
QUALIFICATIONS
<ul>
<li>5+ years of experience writing in B2B technology space, preferably SaaS</li>
<li>Top notch writing, visual communication and storytelling skills</li>
<li>Experience creating a diversified content program that incorporates brand, conversion content and SEO</li>
<li>Proven track record of generating leads and pipeline via strategic content marketing initiatives.</li>
<li>Strong email marketing experience; capable of owning the end-to-end process of email campaigns from copywriting to campaign setup to reporting.</li>
<li>Experience with content marketing measurement tools like Google Analytics, SEMrush, Ahrefs, Hotjar, etc.</li>
<li>Strategic thinker: you are able to analyze competitive markets and find unique ways to engage audiences with content</li>
<li>Bonus if you’re familiar with creating content for a sales and/or marketing audience</li>
<li>Bonus if you’re from an agency background and familiar working on brand programs and establishing tone of voice</li>
</ul>

Senior Content Marketing Manager at Qwilr


Consumer Support Internship, Consumer Apps

New York City, New York

&nbsp;

About Foursquare:

Foursquare is the leading independent location technology company, powered by our deep understanding of how people move throughout the world. Our solutions help businesses make smarter decisions, developers create more engaging experiences, and brands build more effective marketing strategies.

Foursquare’s platform includes Attribution, Audience, Pinpoint, Proximity, Places, Pilgrim SDK, and Visits. As the industry’s first and only accredited company for location data from the Media Rating Council (MRC), this foundation powers all our solutions — those that exist today and those we have yet to build. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date, building a phone’s-eye-view of the world with 105 million unique places of interest worldwide.

About the role:

We're seeking an independent, efficient, and hard-working intern who genuinely enjoys helping others. A successful team member is an avid user of our apps, an excellent written communicator, and a natural problem solver. As a part of the Consumer Support team, you will be on the frontline of both internal and external support, providing white-glove service to our worldwide community of over 55 million users, merchants, and Superusers, as well as our internal engineering teams. This is a paid, 40 hr/wk, 4-month internship [expected to begin in June 2022 and end in October 2022] located at our headquarters in the Flatiron District in NYC. While there are no guaranteed full-time opportunities available after the 4 month period, former interns from our Consumer Support team have gone on to obtain entry-level positions here at Foursquare and other dynamic tech companies. This is a great way to get your foot in the door and into the tech scene!

Responsibilities:


Respond to support requests

Escalate potential product issues

Assist with new business on-boarding

Curate and vet popular venues in our database to help ensure users have access to highly-personalized recommendations

Monitor and respond to support requests via Social Media channels (FB, Twitter)

Monitor and respond to requests from SuperUsers, Consumers and Business owners

Beta version QA testing on all of our consumer apps

Review our Consumer apps for user-generated content to remove offensive and inappropriate material




&nbsp;

Qualifications:&nbsp;


Strong work ethic and acute attention to detail

Efficient and effective online research skills

Familiarity with Google Maps &amp; Street View

Excellent verbal and written communication skills

A careful eye to help identify, troubleshoot, and report bugs

A passionate Foursquare and/or Swarm user

Experience with OS X, Excel, Google Apps,&nbsp;

Bonus: Prior experience with Jira or Asana, Databricks, Sprout Social, SQL, in Customer Service or Hospitality




&nbsp;

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come to be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

&nbsp;
 Apply now and work remotely at Foursquare

Consumer Support Intern

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Our organization is seeking content writers to create articles and blog posts on a variety of topics.

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

* Health & beauty
* Fitness
* Home Decor
* Fashion
* Sports
* Do it yourself
* Finance
* Legal
* Medical
* Family/Parenting
* Relationships
* Real Estate
* Restaurants
* Contracting (plumbing, pool building, remodeling, etc.)

These are just some of the more general industries and topics that we cover.

Requirements:

* We ask that all work be completed using a word processor such as Microsoft Word or Open Office
* A reliable internet connection and the ability to meet deadlines
* Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
* Work well as a team member with the rest of our content management and editorial staff
 Apply now and work remotely at IAPWE

Freelance Writer

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Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects<h4> </h4>We are looking for somebody to live, breathe and dream of ideas to take our brand, story and purpose to the next level! We have been remote for over twenty years. The trials, tribulations and hilarity that ensued, and propelled us forward to being the best remote workplace out there, have helped shape a brand that is begging to be unleashed and shared with the engineering community. Help us market the Clevertech brand to the talented people we are looking to attract across the globe. Tell our story. Build the brand. You will partner with our C-Suite team to help shape, polish and tell Clevertech stories, across a variety of mediums (social, forums, chats, events, long-form media, etc)….and bring your creativity to bear with new, innovative and exciting ways for us to interact with our community, and share our stories.<h4>Who you are:</h4>You are an accomplished storyteller. You ideally have some exposure to the unique challenges and strengths of a professional services firm. You have demonstrated successful marketing accomplishments to your target audience You ideally have content created for the remote/engineering/STEM community, before.<h4>What You'll Do:</h4><ul><li>You will lead the effort to tell Clevertech’s story to our target audience to grow our brand</li><li>You will manage the team, and hire the team/vendors.</li><li>You will create, manage and launch multi-channel campaigns, ensuring the alignment of our message across all channels and motivating our target audience to "take action".</li><li>Present ideas and final deliverables to stakeholders, and communicate with leaders about marketing programs and strategies</li><li>Collaborate with our internal teams on brand positioning, awareness and execution of special events.</li></ul><h4>Requirements:</h4><ul><li>7+ years of brand marketing experience</li><li>Accomplished marketing campaigns for enterprise-level companies ideally in the Professional Services industry</li><li>Strong brand strategy skills across awareness, acquisition, and retention</li></ul>
 Apply now and work remotely at Clevertech

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Glassdoor

M

Creator Marketing Manager →

Mysten Labs

Scaled Customer Success Manager →

Box

F

Program Strategist Operations →

Forage

Content Creator at Internews →

Internews

A

Senior Machine Learning Engineer →

AppLovin

A

Senior SRE Software Engineer →

AppLovin

Senior Content Marketing Manager at Qwilr →

Qwilr

F

Consumer Support Intern →

Foursquare

Freelance Writer →

IAPWE

Brand Manager →

Clevertech