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Business Systems Analyst
at Pie Insurance
United States
Pie’s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven bycore values and operating principlesthat guide every decision we make.
Business System Analysts are experts in our business and the technology that supports our business. Their goals are to improve the quality of technology services provided to the business through the design and documentation of requirements and leverage native system functionality to simplify overall processes and solutions. Business System Analysts are part of a team of technical architects, developers, and other team members who work in service of streamlining our operational journeys. This role will support Pies financial technology ecosystem.
As a Business Systems Analyst, your role would be collaborating with stakeholders to understand their business requirements and identify areas where technology can be leveraged to optimize business processes. Leveraging your experience in the commercial financial technologies, you would be responsible for evaluating and recommending solutions to challenging business problems, developing detailed specifications and project plans, implementing and testing systems and features, providing training and support to end-users, and ensuring that all systems are properly documented and maintained. Strong analytical, problem-solving, communication, and project management skills are essential to succeed in this role.
How Youll Do It
Design
<ul>
<li>Design and track requirements through the project lifecycle (Design, Test, etc.), including process mapping and validation of desired outcomes</li>
<li>Curate user stories representing the “voice of the customer” with clear problem statements, acceptance criteria, and operational value statements.</li>
<li>Ensure all systems are properly documented and maintained, including developing and updating user manuals, technical documentation, and operational procedures.</li>
<li>Facilitate the discussions with various stakeholders along the finance journey (Accounting, Finance, Customer Success et al)</li>
</ul>
Execute
<ul>
<li>Create and maintain test scenarios, test scripts, and test data, in collaboration with the business partners, for validating system design, configuration, integration, and performance as it pertains to the financial technology ecosystem</li>
<li>Provide training and support to end-users, including developing training materials and conducting training sessions.</li>
</ul>
Collaborate
<ul>
<li>Lead in business process/department/functional group activities on a regular basis to understand business needs and challenges and facilitate improvements.</li>
<li>Work with business partners to identify technical debt and capability gaps that contribute to a roadmap for the Systems that provides a comprehensive view that crosses functional boundaries in order to minimize the application portfolio and support business capabilities.</li>
<li>Assist the business partners in creating and reviewing training materials to ensure alignment with business processes and system configuration.</li>
<li>Support the Project Managers and Business Systems Managers to define project scope, schedule, resource, and budget requirements.</li>
</ul>
The Right Stuff
<ul>
<li>3 plus years of experience working in a Business Systems Analyst or Business Analyst Role.</li>
<li>Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience</li>
<li>Experience working with SaaS platforms and cloud-based systems.</li>
<li>Experience creating process maps, gathering business requirements, writing functional specifications, creating test plans, and writing test scripts.</li>
<li>Strong analytical and problem-solving skills, with the ability to think strategically and creatively to develop innovative solutions.</li>
<li>Deep understanding of at least one system related to the Order to Cash process (e.g. Zuora, Salesforce Revenue Cloud, Sage Intacct, Chargebee, etc.)</li>
<li>Familiarity with complementary systems, including standard and custom integrations within the Order to Cash ecosystem</li>
<li>Understanding of data structures, reporting capabilities, and data security.</li>
<li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders and team members.</li>
<li>Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.</li>
<li>A willingness to travel ~15% of the time</li>
</ul>
#LI-JF1
Base Compensation Range
$95,000$115,000 USD
Compensation &amp; Benefits
<ul>
<li>Competitive cash compensation</li>
<li>A piece of the pie (in the form of equity)</li>
<li>Comprehensive health plans</li>
<li>Generous PTO</li>
<li>Future focused 401k match</li>
<li>Generous parental and caregiver leave</li>
<li>Our core values are more than just a poster on the wall; theyre tangibly reflected in our work</li>
</ul>
Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When weve identified a talented individual who wed like to be a Pie-oneer , we work hard to present an equitable and fair offer.We look at the candidates knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
#LI-REMOTE
#BI-REMOTE

Business Systems Analyst at Pie Insurance

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Human Resources Information Systems (HRIS) Analyst – Workday
USA – Remote
Full time
job requisition id
R7985
Summary
As a Human Resources Information Systems (HRIS) Analyst, you’ll support the optimization and maintenance of Workday, the cornerstone platform of Workivas human capital management (HCM) systems. As an HRIS Analyst, you will use your technical and analytical skills to configure, enhance, and fine-tune various modules within the Workday ecosystem to meet the evolving needs of our dynamic organization. This position requires a blend of technical expertise, analytical skills, and a deep understanding of human resources (HR) processes.
What Youll Do
System Configuration and Enhancement:
Configure and maintain Workday modules such as HCM, Payroll, Talent Enablement, Time and Absence Management, Advanced Compensation, and integrations in alignment with organizational requirements
Collaborate with stakeholders to understand business processes, needs, and requirements that are translated into system configurations and workflows
Perform regular and ongoing system maintenance activities including updates, troubleshooting, and enhancements to ensure system stability and performance
User Support and Training:
Deliver exceptional end-user support by promptly attending to inquiries, resolving system-related concerns, and effectively troubleshooting issues
Create and deliver instructional resources and sessions to educate users on the functionalities, optimal approaches, and latest enhancements of Workday
Data Management and Analytics:
Uphold data integrity standards within the Workday environment by conducting thorough monitoring, auditing, and execution of data quality initiatives
Develop and maintain informative reports and dashboards utilizing Workday reporting tools to illuminate HR metrics, trends, and analytics
System Optimization and Enhancement:
Collaborate cross-functionally to identify optimization opportunities and spearhead innovative enhancements within the Workday ecosystem
Configure and rigorously test new features, functionalities, and integrations to drive operational efficiencies and enhance user experience
Compliance and Governance:
Remain informed of Workday updates, releases, and industry trends to ensure adherence to regulatory requirements and industry best practices
Implement and enforce robust security policies, role-based access controls, and data privacy standards within the Workday platform
What Youll Need
Minimum Qualifications:
Education
Bachelors Degree
Experience
4 years experience in HRIS system support
Preferred Qualifications:
Proven experience working with Workday HCM
Strong understanding of HR processes and best practices
Proficiency in Workday configuration, data management, reporting, and analytics
Demonstrated proficiency in problem-solving, with a talent for effectively troubleshooting and resolving technical issues
Exceptional communication skills, with the ability to collaborate effectively across diverse stakeholder groups
Detail-oriented with a focus on data accuracy, integrity, and security
Workday certification(s) preferred
Travel Requirement
Less than 10%
Working Conditions &amp; Physical Requirements
Reliable internet access for any period working remotely, not in a Workiva office.
#LI-REMOTE
How Youll Be Rewarded:
<ul>
<li>Salary range in the US:</li>
</ul>
$79,000.00 – $134,000.00
<ul>
<li>A discretionary bonus typically paid annually</li>
<li>Restricted Stock Units granted at time of hire</li>
<li>401(k) match and comprehensive employee benefits package</li>
</ul>
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where Youll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment weve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems.
At Workiva, youll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.

Human Resources Information Systems (HRIS) Analyst at Workiva

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Title: Enterprise Account Executive
Location: Remote US
JobDescription:
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
As an Enterprise Account Executive, you’ll be responsible for driving awareness of the CrunchTime product portfolio within the restaurant industry. We use the latest sales engagement technologies to systematically engage and build relationships with executives. Key responsibilities include qualifying meetings set by your BDR, working with prospects to uncover their business challenges and align the value the CrunchTime product portfolio provides. We are looking for individuals who are self-motivated and eager to make a big impact.
What you’ll do as an Enterprise Account Executive
<ul>
<li>Work with both existing customers as well as net new prospects to adopt the CrunchTime product portfolio</li>
<li>Drive entire sales cycle from pain identification, current process mapping, solution validation, to closing the sale</li>
<li>Successfully manage and overcome prospect objections</li>
<li>Manage conversations remotely through video conferences with some travel to meet with executives</li>
<li>Quantify the prospects pain and build value in our portfolio using Gap Selling/Challenger sales methodology</li>
<li>Document and update CRM based on interactions</li>
<li>Meet quarterly goals and add top line revenue</li>
<li>Contribute to scaling not only the company but play a key role in helping to establish our international GTM presence as we grow</li>
</ul>
What we’re looking for
<ul>
<li>Bachelor’s Degree</li>
<li>3+ years experience in B2B Sales (Preferably selling a SaaS application)</li>
<li>Experience closing deals that are $150,000+ in ARR</li>
<li>History of exceeding quota</li>
<li>Experience managing complex sales cycles involving multiple prospect departments and teams</li>
<li>Excellent communications skills including an outstanding command of communication, presentation, and networking skills</li>
<li>Ability to work cross-functionally across teams (sales, product, customer success)</li>
<li>Previous experience in targeting the restaurant industry is a plus</li>
<li>Self starter &amp; honest, value hard work, high ability of prioritization, listen well and hear between the words, enjoy teaching others, be it a customer or a new team member</li>
</ul>
Nice to haves
<ul>
<li>Salesforce.com experience</li>
<li>Previous experience working for an inventory management or ERP solution</li>
<li>Familiarity with using the opportunity framework of MEDDICC to assess the health of your pipeline</li>
<li>Experience leveraging the Gap Selling Methodology</li>
</ul>
What you’ll get
<ul>
<li>Great mission-driven team members from diverse backgrounds with a strong company culture</li>
<li>Competitive pay</li>
<li>Unlimited PTO</li>
<li>Paid company holidays</li>
<li>Yearly team off-sites</li>
<li>International travel opportunities</li>
<li>Medical, dental, and vision benefits (FSA, HSA &amp; HRA options)</li>
<li>Basic &amp; Voluntary Life Insurance</li>
<li>401k employer match</li>
<li>Wellness benefits (Headspace, OneMedical, Omada,&nbsp;Ginger.io, Gympass, Carrot)</li>
<li>Commuter benefits</li>
<li>Work in an open environment on solutions that are reshaping the way businesses operate</li>
<li>Fun team events</li>
<li>Ability to have a big impact</li>
<li>10 weeks of paid parental leave</li>
<li>Fitness reimbursement</li>
<li>Learning &amp; development funds</li>
</ul>

Enterprise Account Executive at CrunchTime

Who You Are:
Swoogo is actively seeking an experienced and accomplished Enterprise Customer Success Manager to play a pivotal role in nurturing strong partnerships with our Enterprise customers, guiding them through the implementation, optimization, and expansion of the Swoogo platform.
In this senior-level capacity, you will encounter a constant stream of intricate challenges as our enterprise customers strive to elevate their marketing strategies across in-person, virtual, and Hybrid events. Your extensive background and capabilities in collaborating with diverse teams and individuals will be pivotal in skillfully addressing these challenges. We are in search of candidates who possess deep expertise and insight across multiple domains, enabling them to navigate and excel within this multifaceted role.
About the Role:
The ideal candidate for the Enterprise Customer Success Manager position is a collaborative team player who thrives within a demanding work environment. They demonstrate professionalism, a commitment to surpassing expectations, and a keen emphasis on cultivating relationships. They rapidly absorb new technologies and manage their time effectively. Depending on customer requirements, the Senior Customer Success Manager may be needed to provide after-hours or weekend coverage.
Every day will look a little different, but in general, you will do things like:
<ul>
<li>Foster connections with key stakeholders in both business and Events/Marketing departments, becoming an authority in the customer’s implementation and comprehending their primary business objectives and priorities.</li>
<li>Guide customers in attaining their business goals by offering proactive recommendations that enhance their continuous usage of Swoogo.</li>
<li>Establish a reputation as a dependable advisor among business and technical decision-makers.</li>
<li>Recognize prospects within the customer’s industry for leveraging the capabilities of the Swoogo platform and collaborate with the Account Management team for expansion possibilities.</li>
<li>Champion innovation and early adoption of platform features by collaborating closely with the Product team.</li>
<li>Identify suitable projects for guided Services, gather requirements, and serve as a bridge between the customer and the Services team.</li>
<li>Monitor Swoogo adoption and usage patterns, success plan adoption, and usage, providing direction during Quarterly Technical reviews.</li>
<li>Act as a proactive intermediary with the Support and Product teams to address product features and technical hurdles.</li>
<li>Proactively update customers about upcoming technological changes or potential disruptions to their service, offering mitigation strategies.</li>
<li>Communicate proactively in case of service degradation or disruption.</li>
<li>Participate in issue assessment and resolution, acting as a customer advocate and propelling business reliability and customer contentment.</li>
<li>Identify and collaborate with internal teams to mitigate risks linked to license renewals.</li>
<li>Conduct demonstrations to showcase existing yet untapped Swoogo capabilities.</li>
<li>Contribute to internal projects and initiatives, sharing knowledge and best practices with colleagues, and serving as a Subject Matter Expert (SME) for specific technical or procedural domains within the Swoogo team.</li>
</ul>
This position will operate in the following working hours: 8am – 5pm Pacific Time.
What You’ve Done Before:
<ul>
<li>A BA/BS Degree or equivalent.</li>
<li>5+ years of pertinent work experience in areas like Customer Success, Event Technology, Technology Consulting, Technology Solutions Development, and Technical/Solutions Architecture.</li>
<li>Familiarity with JIRA; Expertise with Martech, particularly integrations with Salesforce, Marketo, Hubspot, Eloqua; Emphasis on Salesforce automation (SFA), Lead Management, and Marketing; Proficiency in marketing automation, lead scoring, lead nurturing, and campaign automation.</li>
<li>Proficiency in several of the following technologies:</li>
<li>HTML, CSS, JavaScript; APIs, JSON, and HTTP Requests;</li>
<li>Various Authentication methods including OAuth and Basic Auth; Comprehension of UTM/URL parameters.</li>
<li>Familiarity with IT systems supporting end-to-end business processes throughout the customer’s value chain.</li>
<li>Experience collaborating with extensive, intricate, distributed systems within enterprise-level organizations.</li>
<li>Significant experience with large-scale implementation of complex solution environments.</li>
<li>Capability to navigate and lead endeavors in managing intricate customer requests or projects involving multiple stakeholders and enterprise systems.</li>
<li>Demonstrated ability to communicate, present, and influence effectively at all levels of an organization, including executive and C-level stakeholders.</li>
<li>Strong aptitude for prioritization and multitasking, with the capacity to perform effectively under pressure.</li>
<li>Ability to comprehend technical concepts and translate them into business terminology, along with mapping business requirements to technical features.</li>
<li>In-depth understanding of diverse event marketing processes (Sales, Service, Marketing, Support), business applications, and automation.</li>
</ul>
Benefits &amp; How We Work:
Learn more about Swoogo and how we work.

Remote enterprise-systems Job Opportunities

Remote enterprise-systems jobs in 2024 | Remotefront.io

Business Systems Analyst at Pie Insurance

Pie Insurance

Human Resources Information Systems (HRIS) Analyst at Workiva

Workiva

Enterprise Account Executive at CrunchTime

CrunchTime

Sw

Enterprise Customer Success Manager at Swoogo

Swoogo