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<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span><br><br><div><br>In this role, you will be responsible for providing strategic consulting and project management to our clients, helping them to identify, prioritize, and implement opportunities for growth and optimization within their e-commerce businesses. The work will be focused on onsite operational audits, warehouse and e-commerce build-outs, strategizing and developing plans to increase revenue, project management calls with customers, and producing work that can scale.<br><br></div><div><strong><br>What you'll do<br></strong><br></div><ul><li>Lead build-outs and redesigns of multi-million dollar e-commerce operations</li><li>Present insights and guide clients via interactions with their C-suite, e-commerce leadership, and warehouse team</li><li>Ideate and implement large-scale innovation contracts in e-commerce, sustainability, and salvage/aftermarket concepts</li><li>Ensure project plans, sometimes with hundreds of dependencies, are executed on time or ahead of schedule</li><li>Stay up-to-date with industry trends and best practices, and continuously seek opportunities to improve processes and methodologies</li><li>Analyze and improve organizational processes, productivity, and efficiency</li><li>Discover and implement new profitable opportunities with existing clients</li><li>Utilize data to drive decisions</li><li>Juggle multiple client engagements at once</li><li>Travel to on-site client engagements up to 40% of the time<br><br></li></ul><div><strong><br>Who you are<br></strong><br></div><ul><li>Clear communicator both via spoken and written communications</li><li>Data-driven, problem solver with the goal of identifying the simplest solution</li><li>Energized and professional when presenting to a group</li><li>Keen eye to detail and out-of-the-box thinking</li><li>You don't hesitate to get your hands dirty. If rearranging an operation, you are not afraid to jump in and build a table and/or shelving unit</li><li>3+ years of experience in operations, warehouse management, project management, account management, consulting, or a similar field</li><li>Must be based in the United States<br><br></li></ul><div><strong><br>What you'll get<br></strong><br></div><ul><li>Work from your home or wherever you do your work best</li><li>The opportunity to work with a high-caliber and engaged team</li><li>Health insurance, 401k match</li><li>Unlimited vacation policy</li><li>Office equipment stipend to get your home office set up the way you like it</li><li>Continuing education budget so you can keep learning outside of your day-to-day job</li><li>Monthly donation matching to 501.3.c organizations</li><li>Competitive compensation</li><li>Yearly profit share</li><li>Work with an exciting and growing company with lots of interesting technical problems<br><br></li></ul><div><br>CLICK<a href="https://www.youtube.com/watch?v=5mfj7mFCNm4"> HERE</a> to check out the kind of work you could be doing!<br><br></div><div><strong><br>How to apply<br></strong><br></div><div><br>To apply please submit your application via<a href="https://form.jotform.com/230085171053143"> this form</a>. Please note, candidates who do not submit the application form will not be considered. We are accepting applications on a rolling basis. We are committed to following up with all candidates and appreciate your interest!<br><br></div><div><em><br>Upright Labs is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.<br></em><br></div><div><strong><br>Salary range</strong>: $60-80K depending on experience<br><br></div><div><br></div>

Remote Operation's Associate

Remote Remote Operations Associate

Remote Operations Associate

<div>Role:<br><br></div><div>We’re looking for a Digital Project Manager &amp; HubSpot Specialist who will work directly with clients and be their main point of contact and communicate with assertiveness and care both internally and with our clients. Manage projects by working with various departments to achieve results, and go above and beyond for our clients. Expand your HubSpot knowledge and practice by performing certain actions in HubSpot on behalf of our clients.</div><div><br>Responsibilities:<br><br></div><ul><li>Work on “behind-the-scenes” client tasks like building emails, workflows, blogs, etc.&nbsp;</li><li>Work with internal teams as needed (for example, project managers to ensure projects stay on track, content team for writing email workflows, or our back-end engineers for data migrations or complex integrations).</li><li>Plan, coordinate, and oversee projects with a wide variety of tasks, work with cross-functional teams and ensure all targets and requirements are met and completed on schedule and within budget. Managing scope creep is your responsibility.&nbsp;</li><li>Communicate regularly with the client regarding project scope and proactively yet kindly manage client expectations about what is included in the scope and what is not.&nbsp;</li><li>Be our clients' primary point of contact and engage them in (8-10) live training sessions per week to ensure they get the most out of HubSpot.</li><li>Own multiple projects concurrently.&nbsp;</li><li>Projects you will be managing include website projects (from onboarding and goal setting to wireframing, copy, design, HubSpot implementation, QA, and launch), marketing campaigns (including graphic design, ads, SEO), complex integration work, and more. This means you will manage the internal resources and keep things on track, it doesn’t mean being an expert in all these fields.</li><li>Proactively develop, implement, and monitor new and/or existing processes that improve cross-functional alignment, effectiveness, and decision-making.</li><li>Create handbooks for our clients</li><li>HubMasters Program: Play a major role in this program's function, communication with clients, running live group sessions, etc.&nbsp;</li></ul><div><br>Results:&nbsp;<br><br></div><ul><li>All projects in your care run smoothly and budgets are maintained carefully</li><li>Results are communicated on a regular cadence through detailed and insightful reports</li><li>Client satisfaction is high on all your projects</li><li>Our SOP &amp; Process database grows with your assistance</li></ul><div><br>Requirements:<br><br></div><ul><li>3+ years of project management experience. Agency experience is a plus.&nbsp;</li><li>In-depth HubSpot experience and the ability to train others on HubSpot’s many features and all Hubs.</li><li>Proven ability to manage multiple projects and consistently meet deadlines</li><li>Tech-savvy. Ability to quickly figure things out on your own when working with various tools. This is crucial for this position.&nbsp;</li><li>Accountable, mature, responsible, organized and delivers on promises.</li><li>Strong client management skills with an assertive yet empathic presence.</li><li>Experience working in a fast-paced environment while being able to manage and prioritize changing deadlines.</li><li>Possess the passion for helping businesses succeed through a commitment to continuous improvement, critical thinking, reliance on facts (not just data), and rolling up your sleeves to get it done.&nbsp;</li><li>Available during EST mornings and afternoons.</li></ul><div><br>Benefits and Perks:<br><br></div><ul><li>We are a remote-only company.&nbsp;</li><li>We offer full-time positions; we hire you as an employee, no matter where you are in the world.&nbsp;</li><li>Generous compensation package.</li><li>Paid time off and holidays according to your country of residence.&nbsp;</li><li>Rest week each December (we shut down entirely for a week so we can all disconnect)</li><li>Work with a team of high-achievers in a collaborative environment where everyone has a real chance to contribute.&nbsp;</li><li>Work with a highly supportive, accepting, and inclusive founding team.</li></ul><div><br>Our Hiring Process:<br><br></div><div>We value our team member’s time and nurture relationships with them. We promote our team members based on their results, not resumes. Expect this process to be unlike most others.&nbsp;</div><div><br></div><ol><li>Zoom conversation with our Director of Operations to discuss the position, our company, clients, and plan and hear about your experience and abilities, career growth plans, salary expectations, and why you’d like to work with us. &nbsp;</li><li>1-2 more Zoom conversations with our CEO and/or CTO to get to know one another.&nbsp;</li><li>We’ll ask you to complete a short and fair exercise to demonstrate your skills and passion for working with us.&nbsp;</li><li>If we’re a good fit, we’ll send you an offer.&nbsp;</li><li>Reference check - we’ll check references only after sending out an offer letter.</li><li>Once your references come in, we’ll send you a contract and get you onboarded.</li><li>We aim to have an intense yet quick hiring cycle.&nbsp;</li></ol>

Remote Digital Project Manager & HubSpot Specialist

<div><br>Role:<br><br></div><div>We’re looking for a Technical Project Manager who will work directly with clients and be their main point of contact and communicate with assertiveness and care, both internally and with our clients. The person in this role will manage projects by working with various departments to achieve results and go above and beyond for our clients.&nbsp;</div><div><br>Responsibilities:<br><br></div><ul><li>Define project scope, deliverables, milestones, roles, and responsibilities in collaboration with key stakeholders.</li><li>Manage projects with top-down oversight throughout their duration and ensure their successful completion.</li><li>Projects you will be managing include website projects, complex integration work, and more.</li><li>Monitor project progress continuously and create weekly, detailed reports on measurable items, such as milestones and deliverables.</li><li>Develop and plan projects. This includes, but is not limited to, identifying milestones, ensuring the team is not over capacity, assigning tasks to the correct people, etc. &nbsp;</li><li>A fundamental understanding of UML and BPMN 2.0 is desirable, and the ability to document requirements in detail and produce data flow diagrams is required.&nbsp;</li><li>Write detailed, meticulous briefs for contractors, freelancers, and/or employees for technical work.</li><li>Plan, coordinate, and oversee projects with a wide variety of tasks, work with cross-functional teams and ensure all targets and requirements are met and completed on schedule and within budget. Managing scope creep is your responsibility.&nbsp;</li><li>Communicate regularly with the client regarding project scope and proactively yet kindly manage client expectations about what is included in the scope and what is not.&nbsp;</li><li>Be our clients' primary point of contact and engage them in (8-10) live training sessions per week to ensure they get the most out of HubSpot.</li><li>Own multiple projects concurrently.&nbsp;</li><li>Proactively develop, implement, and monitor new and/or existing processes that improve cross-functional alignment, effectiveness, and decision-making.</li><li>Document our processes regularly (create SOPs and handbooks for our team and clients).</li><li>Train additional members as required.&nbsp;</li></ul><div><br>Results:&nbsp;<br><br></div><ul><li>All projects in your care run smoothly and budgets are maintained carefully.</li><li>Results are communicated on a regular cadence through detailed and insightful reports.</li><li>Client satisfaction is high on all your projects.</li><li>Actively participate in creating efficiencies in project delivery, documenting internal processes, and recommending improvements when needed.</li></ul><div><br>Requirements:<br><br></div><ul><li>3+ years of project management experience is desirable. Agency experience is a plus.&nbsp;</li><li>A degree in information technology, business management, or a related field is desirable, but proven work experience is valued above all.</li><li>Prior experience working with HubSpot is desirable. Prior experience working in any CRM, ERP, or Service management software is required and the ability to clearly communicate how and why the systems were used is beneficial.</li><li>Possesses fundamental understanding in the areas of web development, process management, contact management systems, APIs, databases, and system design.</li><li>Proven ability to manage multiple projects and consistently meet deadlines.</li><li>Tech-savvy. Ability to quickly figure things out on your own when working with various tools. This is crucial for this position.&nbsp;</li><li>Accountable, mature, responsible, organized and delivers on promises.</li><li>Strong client management skills with an assertive yet empathic presence.</li><li>Experience working in a fast-paced environment while being able to manage and prioritize changing deadlines.</li><li>Possess the passion for helping businesses succeed through a commitment to continuous improvement, critical thinking, reliance on facts (not just data), and rolling up your sleeves to get it done.&nbsp;</li><li>Excellent written and verbal communication skills and the ability to interact professionally with a diverse group.&nbsp;</li></ul>

Remote Technical Project Manager

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> NST (UTC -3:30)</span><br><br><div>About the job<br><br></div><div><br></div><div>Enjoy the flexibility of working from home with the world's first Virtual employment aggregator. Started in 2017, Wishup is India’s first remote employee platform, with a mission to bridge the gap between remote domain experts and global businesses. We promote healthy work-life balance practices to ensure you are always at your best. Please note this is a 1099 Contractor position.</div><div><br></div><div>What you would be doing?</div><ul><li>Maintain client's appointments/calendar/schedule</li><li>Inbox management and organization.</li><li>Prepare presentations and/or spreadsheets reports.</li><li>Social Media management.</li><li>Business operations and Administration assistance - department coordination, workflow/processes, admin activities.</li><li>Primary and Secondary research.</li><li>CRM administration: updates and data entry.</li><li>Travel assistance for the client</li><li>Project management and coordination</li><li>Lead generation, customer service.</li></ul><div><br></div><div>What we're looking for?</div><ul><li>Detail-oriented, organized, and efficient professionals with at least 3 years of work experience.</li><li>Extremely self-motivated with solid time management skills</li><li>Proactive, pragmatic, and resourceful problem solver individuals.</li><li>Trustworthy and reliable.</li><li>Friendly and professional, and efficient communicator.</li><li>Ability to manage multiple priorities and meet or beat deadlines with no errors.</li><li>Tech-savvy and a zeal quick to learn new concepts, tools, and skills.</li><li>Ability to anticipate the needs of others coupled with a strong desire to deliver an excellent experience to the client.</li><li>Adaptable.</li></ul><div><br></div><div>You qualify if you have -&nbsp;</div><ul><li>Bachelor's Degree and experience working remotely preferred.</li><li>Available daily (Mon-Fri) during business hours and can dedicate at least 20 hours/week.</li><li>Experience in business operations, administration, assistant roles, or similar.</li><li>In-home office setup including Mac or PC Computer (including webcam) with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint).</li><li>A fast and reliable internet connection recommended speed of 100 Mbps</li><li>Smartphone with email capabilities.</li><li>Designated professional, quiet space.</li></ul><div><br></div><div>We are currently accepting applications for residents of all states in the US and Canada.</div>

Remote Online Business Manager - Virtual Assistant

<div>This is a very rare opportunity and I’m looking for the right person to seize it. I’ll speak in first person as the reason we’re looking for a head of operations is quite personal. Let me explain.<br><br></div><div>Hello! My name is Ikenna, I’m the CEO of a language learning startup called Fluyo (www.fluyoapp.com). Fluyo is an all-in-one language learning app designed to be the most fun and effective way to learn a language ever created. Think language learning meets Pokémon, World of Warcraft, and Studio Ghibli. Last month, after 2 years of secretly building Fluyo, we finally came out of stealth mode and have already amassed a waiting list of 100,000+ sign ups.<br><br></div><div>At Fluyo we are dedicated to bringing forth a new kind of language learning app. There are “gamified” language learning apps out there. However Fluyo is a game to learn languages in addition to being many other things. Our app is created directly by passionate polyglots and language learners for other language learners. Our ultimate goal is to blend pure fun with learning effectiveness in a way that’s never been done before.&nbsp;<br><br></div><div>So why is this a rare opportunity? Fluyo is on the cusp of launching our Kickstarter (and app soon after) to a massive audience. We have an incredibly solid product, a large fanbase (several million subscribers between my YouTube channel and a few partnered content creators) and we’re looking for someone to join the team for a significant chunk of equity as opposed to a set salary.<br><br></div><div>Normally, we would have waited another year or two before bringing on someone for operations and offered this position for a market salary and a small amount of equity (1-2%). However, as mentioned the circumstances around this job are quite personal.<br><br></div><div>I’ve been building Fluyo alongside my team (10+ people) completely remotely from my bed. Back in 2020, I was diagnosed with POTS, which has left me bedridden since. My disability occasionally prevents me from working as much as I’d like to. Hence bringing on someone on who can execute on my vision and ensure Fluyo scales properly would take a lot off of my shoulders.<br><br></div><div>Specifically we are looking for an outgoing, go-getter type to lead operations. You need to have considerable leadership experience either from your own ventures or from working at startups. We need someone who has been a pivotal factor in the success of a rapid scale-up. Someone who will guide our company to 100 employees and a clear track record of doing so. The role would mainly involve you establishing and building out our marketing, recruiting and customer success teams.&nbsp;<br><br></div><div>We’ve been valued at a pre-money $4M valuation after a $100k investment for 2.5%. Hence, the value of our base equity offer (5%) is valued at $200k currently, but can be easily worth $1M+ post app release in 1 year.<br><br></div><div>Fluyo has great potential. As a prelaunch startup we already have a proven audience, a proven ability to build a product, and a proven valuation. We fully believe we can be one of the biggest companies in the language learning industry in 4-5 years time. Moreover, the positive impact we can have on the world, from making something as challenging as learning a language into something as fun as a video game, is enormous. If you’re entrepreneurial, see the vision and have the skills we are looking for... this is the job for you.&nbsp;<br><br></div><ul><li>Ikenna Obi, CEO of Fluyo (www.instagram.com/ikennaobi)</li></ul><div><br></div><div><strong>Comp &amp; Perks</strong></div><ul><li>💰 5 - 7% equity vested monthly over 3 years + negotiable salary post app launch (late 2023)&nbsp;</li><li>🌍 100% Remote working (our team is based in 7 different countries worldwide)&nbsp;</li><li>🚀 Make a real difference (You’ll be getting in on the ground floor, and can have a huge impact. We’ll be launching our Kickstarter in a few months with the goal of generating upwards of $1m. So this is a really exciting time to join)</li><li>🐣 Be an early founding member (as the company grows, your role will grow, and so will all the rewards!)</li></ul><div><br><br></div><div>💼<strong> What we’d need you to do:</strong><br><br></div><ul><li>Spearhead the marketing effort of our Kickstarter campaign by managing relations with crowdfunding agencies &amp; partnered content creators, managing our communication with our email list subscribers, creating press releases, networking with journalists and writing marketing copy (now to early 2023)</li><li>Establish and build out our customer success, recruiting and marketing teams into tight-knit, high performing units that hit key metrics (2023 onwards)</li><li>Oversee finance and setup payroll for employees&nbsp;</li><li>Help establish company-wide standardized onboarding and recruiting procedures</li><li>Optimize our company Wiki and any necessary documentation that will allow Fluyo to scale easier</li><li>Help build upon Fluyo’s remote culture in aim of our goal to make Fluyo one of the world’s top remote companies</li></ul><div><strong>💪 You need to have:</strong><br><br></div><ul><li>A strong operational, marketing or recruiting background</li><li>Phenomenal critical thinking and problem solving skills</li><li>An unwavering ability to figure out how to execute once given a task without the need for much oversight</li><li>A high degree of intellectual curiosity coupled with an immense work ethic</li><li>Successful transformations you’ve led within past companies and thoughtful analysis of what worked and why</li><li>Experience in a leadership role at a startup or own company that scaled rapidly</li><li>An openness and fearlessness to try new ideas, concepts, and be wrong (but learn from the experience)</li></ul><div><strong>😍 But it’d also be nice if you have:</strong><br><br></div><ul><li>A love of learning new languages and gaming.</li><li>A deeply entrepreneurial and self-starter nature.</li><li>Management experience at a major tech startup (think FAANG) or considerable experience forming your own company.&nbsp;</li><li>Experience with Kickstarter campaigns (either backing, or running your own)&nbsp;</li></ul><div>Does that sound like you? If so, we’d be excited to here from you! Drop us a line at team@fluyoapp.com with your credentials in any format you feel best (we’re a big fan of videos), or apply via our google form below. But don’t stop there, give us a few reasons to really get excited about you - share your thoughts on: 1. Tell us about a time where you made an inefficient system more efficient? How did you do so? 2. What has been your experience so far when it comes to language learning and gaming? 3. Who have you learned from the most in your career? Any certain authors, experts, content creators? Not looking for a novel here - just hoping to add some color to an otherwise typically boring resume/LinkedIn profile. We want to get to know you!<br><br></div><div><br><br></div><div><strong>Learn more about Fluyo and our story here: </strong><a href="https://www.youtube.com/watch?v=EgO37j5aSFw"><strong>https://www.youtube.com/watch?v=EgO37j5aSFw<br></strong></a><br></div>

Remote COO / Head of Operations

<div><strong>Note: </strong>This is a startup. We're growing 500%/year and we need someone fairly technical, who can keep our sales-marketing related integrations running, build reports, and be the glue that holds the sales and marketing workflow together. We want to hire someone who has done this before, or has significant experience doing something similar. If you have never worked at a startup, this may not be a good fit. It's fast-paced, and we're building everything from scratch.<br><br></div><h1>About You</h1><div>You know sales and you know systems. You cannot stand for anything less than high-quality customer interactions. You know how to measure, and create systems that help you continually take yourself out of the process, and put those evolving pieces into the sales system. You are a builder at your core, and love a complex challenge with lots of moving pieces.</div><div><br></div><h1>What You’ll Do</h1><div><strong>Own</strong> all sales and marketing systems, including installation of new systems, integrations between CRM and other systems, building zaps and reports, and generally maintaining the sales and marketing systems workflow so that it flows smoothly and allows for peak productivity and quality.<br><br><strong>Provide</strong> actionable insight (to management, and reps) on what impacts sales and what impacts churn.<br><br><strong>Track</strong> performance on a team and individual level.</div><div><br></div>

Remote BizOps Engineer

<div><strong>Note: </strong>This is a startup. We're growing 500%/year and we need someone fairly technical, who can keep our sales-marketing related integrations running, build reports, and be the glue that holds the sales and marketing workflow together. We want to hire someone who has done this before, or has significant experience doing something similar. If you have never worked at a startup, this may not be a good fit. It's fast-paced, and we're building everything from scratch.<br><br></div><h1>About You</h1><div>You are an owner who comes with strong opinions about the best system to build. You know sales and you know systems. You know how to measure, and create systems that help you continually take yourself out of the process, and put those evolving pieces into the sales system. You are a builder at your core, and love a complex challenge with lots of moving pieces.</div><div><br></div><h1>What You’ll Do</h1><div><strong>Own</strong> the theory about what ought to be built next.<br><br><strong>Own</strong> all sales and marketing systems, including installation of new software, integrations between the CRM, marketing automation platform, and other business apps, building zaps and reports, and generally maintaining the sales and marketing tech stack and workflow so that it flows smoothly and allows for peak productivity and quality.<br><br></div><div><strong><br>Set up</strong> sales automations to improve MQL to SQL close rate for form fills, abandoned carts, and other leads. Ensure that every lead is touched according to an SLA, and create the necessary integrations, automations, and supporting reports to facilitate this.<br><br><strong>Provide</strong> actionable insight (to management, and reps) on what impacts sales and what impacts churn.<br><br><strong>Track</strong> performance on a team and individual level.<br><br></div><div><br></div>

Remote BizOps (Sales/Marketing ops) Craftsman

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span>, <span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> NST (UTC -3:30)</span>, <span class="listing-tag" id="time_zones"> CEST (UTC +2)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +1)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div><strong>Description<br></strong>We are looking for a recruiter to help us grow the ConvertKit team. The right person for this role will help us attract and hire diverse talent from across the globe, create a fabulous candidate experience, guide new hires through their onboarding, and keep track of it all through proactive communication and clear metrics.<br><br></div><div>The right person for this role is a team player and natural relationship builder. You’re adept at creating and managing equitable hiring processes that are an extension of what it’s like to work at ConvertKit. You focus on managing our hiring, recruiting, and onboarding functions, and you regularly take off your recruiter hat to collaborate with the Ops team on shared projects.<br><br></div><div><strong>As ConvertKit’s sole recruiter, you will:</strong></div><ul><li>Build relationships to become a trusted partner to each hiring manager to help them achieve their hiring goals through transparent communication and mutual accountability</li><li>Focus on positive candidate experience by setting expectations, communicating timely updates, and providing actionable feedback</li><li>Source, evaluate, close, and pipeline a diverse and high-performing set of candidates for a variety of roles</li><li>Evolve and manage ConvertKit’s employer brand, creating a long-term vision and working consistently to make it a reality</li><li>Manage all aspects of hiring administration, including co-authoring job descriptions with managers, posting roles, updating and deciding about our Applicant Tracking System (ATS) and recruiting "tech stack", documenting process, drafting offer letters, completing reference checks, and more</li><li>Create and maintain a candidate pipeline utilizing creative sourcing strategies and partnerships with talent communities</li><li>Drive the success of hiring at ConvertKit by setting performance goals, defining hiring metrics, and measuring progress - you will continuously evaluate the efficacy of our hiring process and drive operational improvements and efficiencies as needed</li><li>Craft and manage every detail of a new hire’s onboarding experience - in partnership with hiring managers - setting new hires up for success in their first 30 days with the team</li><li>Provide training and mentorship on all things hiring to the rest of the ConvertKit team</li><li>Stay informed with equal employment opportunity (EEO) and affirmative action guidelines and laws</li></ul><div><br><strong>As part of the Ops team, you will:</strong></div><ul><li>Learn about the Operations team - our shared goals and priorities - and have an opportunity to collaborate with your teammates on shared initiatives that support the broader team</li><li>Think big picture on how to make hiring and recruiting less reactive/seasonal and more proactive and consistent throughout the year</li><li>Create leverage in your role to help the Ops team remain small and effectively serve a growing team</li></ul><div><br></div><div><strong>A successful candidate will have a combination of the following:</strong></div><ul><li>Strong experience sourcing across a variety of roles - especially technical roles - employing a variety of engagement strategies</li><li>Exceptional communication skills - you can effectively articulate value to candidates and your collaborators; you proactively keep stakeholders apprised of developments; you listen well and seek to understand</li><li>Deep understanding and passion for diversity, equity, and inclusion - you continuously explore and invest in structural changes that make ConvertKit a place where everyone can succeed and thrive</li><li>A consultative nature - you respond quickly to questions and go the extra mile to provide a great experience for candidates and your collaborators</li><li>Great organization and project management skills - you juggle multiple candidates and tasks and stay on top of all issues</li><li>Strong sense of ownership - you develop dependable plans for your work with clear milestones, proactive communication, and reasonable time frames; you devise creative solutions to address constraints and obstacles along the way</li><li>Full life-cycle recruiting experience - you’ve owned recruiting end-to-end, from job posting to offer negotiations, and everything in between</li><li>An understanding of what makes ConvertKit unique and how to market that value to candidates</li><li>Skilled at partnering with organizational leaders to develop hiring plans, understand business goals, train hiring team members, and manage shifting priorities</li><li>Passion for hiring data and efficiency, including the know-how to build and manage effective processes and systems of measurement</li><li>Comfortable making adjustments and changes on the fly with a positive, collaborative attitude</li><li>Relationship-driven - you enjoy cultivating relationships with all types of people. You build rapport easily in the short-term and nurture trust-based relationships in the long-term</li><li>Good handle of regulations and compliance for all U.S.-based hiring practices</li></ul><div><br></div><div><strong>Salary &amp; Benefits<br></strong><br></div><div>ConvertKit has standardized salaries based on position, no matter where you live. For Operations team roles we have five levels. For this role, we’re hiring at a level 3 ($115,000) or level 4 ($140,000). Level is based upon your experience and our interview process.<br><br></div><div>Other benefits include:</div><ul><li>Profit Sharing - <a href="https://twitter.com/nathanbarry/status/1491429183977050114">Learn about profit sharing and comensation at ConvertKit</a></li><li>Four weeks paid vacation per year</li><li>$1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work</li><li>Equity in ConvertKit - when you join and when you help us hit company targets</li><li>401k with a 5% match</li><li>10 paid holidays a year</li><li>Two weeks of paid sick + mental health and wellbeing time per year</li><li>Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months</li><li>12 weeks paid parental leave and flexible scheduling in your child’s first year</li><li>$3,000 annual childcare benefit</li><li>Monthly medical benefits up to $1,600 a month toward premiums. Dental and vision premiums covered 100%</li><li>Gender-affirming benefits</li><li>$4,000 equipment allowance for your first two years, $3,000 budget every following two years (US employees only)</li><li>$3,500 annual learning &amp; development budget</li><li>Four-week, paid sabbatical after five years with the team</li><li>The team gathers twice a year for fantastic virtual or in-person retreats</li></ul><div><br></div><div><strong>How to Apply<br></strong><br></div><div>We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.<br><br></div><div>Here’s what you can expect from the hiring process for this role:</div><ul><li>Written application</li><li>A phone screen with someone on the hiring team</li><li>A short, 2-hour or less homework assignment</li><li>A technical interview to discuss the homework assignment and your experience</li><li>A culture contribution interview</li></ul><div>To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.<br><br></div><div><br></div><div><em>ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.</em><br><br></div>

Remote Recruiter

<div><strong><br>Your mission in the team<br></strong><br></div><div>As our footprint has grown, our compliance obligations have too. We need a leader who can manage the litany of executive-functioning required to run a telecommunications company compliantly (with a global staff). Note: You do not need a telecommunications background to succeed in this role.<br><br></div><div><strong><br>You will be responsible for managing:<br></strong><br></div><ul><li>Our federal compliance including FCC filings</li><li>Our federal tax filings (with our friends at inDinero, our tax firm)</li><li>Our state compliance includes state tax remittances (with our friends at Avalara - our state tax filing and remittance firm), registrations, PUCs, etc.</li><li>Our hiring compliance includes state registrations, international documentation for contractors, quarterly filings (with our friends at Gusto - our domestic payroll firm, and Deel - our international payroll firm)</li><li>Legal requirements around health insurance (we hope to be offering health insurance, and this compliance piece is the element holding us back)</li><li>Manage payroll (which is almost entirely automated)</li></ul><div><strong><br>You’d be a good fit if:<br></strong><br></div><ul><li>You have 4+ years of experience in a compliance or business-ops role (does not need to be in telecom)</li><li>You can move quickly and can be comfortable with ambiguity</li><li>You are comfortable being <em>the</em> point person with federal and state governments, finance partners, and internal stakeholders on compliance matters</li><li>You regularly get feedback that you have completed more work in a timeframe than others thought possible</li><li>You possess strong verbal and written communication skills (in English) &nbsp;</li></ul><div><strong><br>Recruitment Process<br></strong><br></div><ul><li>Introduction call with our recruiter</li><li>Introduction call with our head of ops</li><li>Technical interview + review</li><li>Interview with an investor</li><li>Final Interview with CEO</li><li>Reference check</li><li>Offer</li></ul><div><strong><br>We can offer<br></strong><br></div><ul><li>An opportunity to take the business + consumer voice market in the US</li><li>A chance to learn how to recruit for any type of position</li><li>Nice perks (unlimited days off, company retreats, work-from-home set-up, etc.)</li><li>Fully remote work with flexible hours</li><li>Share and learn with a passionate and diverse team who breathe this company</li></ul>

Remote Compliance & Ops Specialist

<div><strong>Who we’re looking for:</strong></div><div>We are looking for an operationally minded individual that is passionate about organization, being at the forefront of keeping internal operations running seamlessly for a global team and has strong attention to detail skills. If you love multitasking and have the ultimate positive attitude to get things done quickly and efficiently, we want to hear from you!</div><div><br><strong>You are:</strong></div><div>Hyper-organized and have an eye for the smallest of details, able to build an exceptional rapport with anyone you work with, can anticipate problems before they occur and are comfortable taking direction on varied tasks. You have succeeded in helping organizations innovate and problem solve in the area of operations and have experience working with global teams.</div><div>Notably, you are hungry and excited to grow. This position is a fast-track position, with the expectation that the right candidate will be promoted up-and-out of this role within 6-9 months.</div><div><br><strong>Daily Tasks:</strong></div><div>You’ll be working with our SVP of Project Operations to help keep our internal operations running smoothly; maintaining project documentation, assisting with project setup and communication, calendar management and liaising with teams and additional tasks as needed.</div><div><strong><br>Requirements</strong></div><ul><li>Bachelor’s Degree</li><li>Minimum 1 to 2 years work experience with a fast growing or global organization</li><li>Strong attention to detail and ability to multitask</li><li>Self-starter attitude and can take initiative with minimal direction</li><li>Confidence in communicating and maintaining relationships with team members and clients</li><li>Drive to take on more tasks and grow within the Operations team</li><li>Willing to respond to urgent requests after-hours</li><li>Located within the United States or Canada and can work an EST schedule</li><li>Please note that this is a full-time W2 role</li></ul>

Remote Administrative Assistant, Operations

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> NST (UTC -3:30)</span><br><br><div>We encourage you to apply even if you don't check every box. If you're excited about XWP, the work to be done, and your future <a href="https://xwp.co/about/team/">teammates</a>, then go for it!<br><br></div><div><br><br></div><div><strong>About XWP<br></strong><br></div><div>XWP has collaborated on some of the most ambitious and successful WordPress projects and partnered with the likes of Google, News Corp, and <a href="https://xwp.co/work/penske-media-corporation/">Penske Media Corporation (PMC)</a> to bring richer technologies and delightful user experiences to the open web.<br><br></div><div>You’ll be joining a team of 110+ experts (from 35+ countries and 6 continents) who enjoy challenging work, service-focused and collaborative teammates, and opportunities to grow and learn. We have a passion and enthusiasm for our craft and a sincere care for each other and the clients we serve.<br><br></div><div>We are looking for the right person to handle all routine Delivery &amp; Engineering Operational activities and to ensure that all Team Scheduling needs are captured and actioned. This role works closely with the <a href="https://www.linkedin.com/in/mackenziehartung/">Chief Delivery Officer</a> and the <a href="https://www.linkedin.com/in/stephaneboisvert/">Director of Engineering</a> to verify that not only are tasks addressed but that the Delivery and the Engineering teams are supported in their day-to-day needs as well.</div><div><strong><br></strong><br></div><div><strong>Who You Are</strong></div><ul><li>You have a servant-leadership mindset, focused on supporting and enabling others<br><br></li><li>You are highly organized, motivated, and execution-oriented<br><br></li><li>You are a self-starter who can thrive in a highly technical and fast-paced environment, applying your strong attention to detail and contextualizing quality/thoroughness to the situation<br><br></li><li>You have excellent written and verbal skills, both informally (via chat) and formally (via announcements, documentation, etc) and know you’d enjoy the demands of an async communication environment<br><br></li><li>You’ve built a reputation as someone who is very trustworthy<br><br></li><li>You’ve developed strong empathy, active listening, and relationship building skills<br><br></li><li>You have a demonstrated ability for continuous learning, creativity, and problem solving<br><br></li><li>You value regular collaboration, but also autonomy, and have the self-management skills to operate dependably in a fully-remote role<br><br></li><li>You find great fulfillment in making other people’s lives better from behind-the-scenes<br><br></li><li>You are in or have significant overlap with the Eastern Timezone (GMT-4)<br><br></li></ul><div><strong>What You’ve Done</strong></div><ul><li>You’ve had experience coordinating the day-to-day tasks for a large distributed team<br><br></li><li>You’ve served in a role focused on helping to organize, schedule, and support the work of others<br><br></li><li>You’ve monitored reporting metrics for timeliness and accuracy<br><br></li><li>You’ve scheduled team meetings, captured meeting notes, and executed on action items<br><br></li><li>You’ve written communications and documentation for both internal and external audiences<br><br></li><li>You have experience handling the sensitive data of others with care and discretion<br><br></li><li>You’ve taken action to create, document, and build adoption of new processes and improved existing ones</li></ul><div>Bonus</div><ul><li>You have experience working in an administrative/coordinator role in web development or in a similar industry<br><br></li><li>You have demonstrated skills in managing schedules and budgets<br><br></li><li>You have experience working remotely with a distributed team<br><br></li><li>You have experience working with tools like Slack, Typeform, Google Workspace, and Atlassian (JIRA, Confluence)</li></ul><div><strong>What You’ll Do Here</strong></div><ul><li>Help to schedule necessary Delivery &amp; Engineering focused meetings<br><br></li><li>Work with the Chief Delivery Officer and the Director of Engineering to ensure that day-to-day Delivery &amp; Engineering tasks are captured and actioned promptly<br><br></li><li>Monitor our various reporting spaces and help ensure that details are added in a timely manner<br><br></li><li>Review and approve submitted timesheets from team members<br><br></li><li>Assist in the aggregation of data, as needed, to help support business decisions<br><br></li><li>Maintain and add to the Delivery &amp; Engineering documentation and workflows<br><br></li><li>Take action on day-to-day needs that arise within Delivery &amp; Engineering, including ad-hoc report creation, compilation of new data sets, and communication with team members<br><br></li><li>Timely monitor and action on Team Scheduling requests, ensuring project and resource management software is accurately updated<br><br></li><li>Accurately maintain team scheduling data on a timely basis for analysis<br><br></li><li>Facilitate weekly Team Scheduling Meetings with detailed note-taking on all action items and needs<br><br></li><li>Communicate effectively and proactively with team members on availability and scheduling<br><br></li><li>Provide support in allocating Delivery team members to Sales needs when requests arise<br><br></li><li>Coordinate adding team members to projects once confirmed</li></ul><div><strong>What Success Looks Like</strong></div><ul><li>All team members are adequately labeled in project management software, and informed of upcoming project needs<br><br></li><li>Projects are scheduled in a timely manner<br><br></li><li>Team members are clear on needs and placement (both current and possible future)<br><br></li><li>Engineering and Delivery tasks are well, and timely, supported</li></ul><div><strong>Payscale and Benefits</strong></div><ul><li>Trust and support from your colleagues (we look out for each other and work together towards our shared goals and vision)<br><br></li><li>The rewards of a highly collaborative culture (we’re a team, not a working group)<br><br></li><li>Remote work done right! High levels of schedule flexibility, time to invest in family, caregiving, and interests outside of work<br><br></li><li>The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our team members and the open web<br><br></li><li>An expected full-time salary range of USD $55,000 to $65,000 per year for USA employment, or comparable for Canadian employees or contractors<br><br></li><li>Unleash+ allowance of $2,500 per year to enrich your life</li></ul><div>XWP is an equal opportunity employer. <a href="https://xwp.co/diversity-equality-and-inclusion-in-a-distributed-team/">We celebrate diversity</a> and are committed to creating an inclusive environment for all team members. We’re proud of the high levels of inclusion that our distributed team reports and we work hard to support each individual doing their best work together at XWP.</div><div><br></div><div>Are you intrigued?</div><div><br></div><div><strong>Apply now and tell us about yourself, what this role will mean to you, and why you are who we want to work with.<br></strong><br></div><div><strong>If you are not the one we are looking for, please share this with anyone you know who might be!</strong></div>

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