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Location:&nbsp;&nbsp;Mexico; 100% Remote; Part-Time
Spanish-English Bilingual Phone Answering Service Person Wanted
**Currently seeking Answering Service reps to handle both English and Spanish language calls for our attorney clients.**
Applicants must be available to work scheduled 4 hour shifts between the hours of 8 am to 11 pm Eastern Time Monday through Friday.
New hires will start part time at 20 to 25 hours per week with the possibility of moving to full time (35 to 40 hours per week) upon successful completion of training and a 90-day probationary period.
<h3>Pay:</h3>
$8/hr to start with a potential raise upon successful completion of 90 day probationary period and passing a performance review.
<h3>The following skills / attributes are required:</h3>
<ul>
<li>Capable of working well as part of cohesive team</li>
<li>Dependable with unquestionable integrity and worth ethic</li>
<li>Showing up to work on time and staying for the entire work period</li>
<li>Prioritizing answering all inbound calls within 3 rings no matter what</li>
<li>Ability to learn new skills and read necessary supporting materials</li>
<li>Ability to communicate clearly and effectively both verbally and in writing</li>
<li>Ability to multitask</li>
</ul>
<h3>Technical requirements for this position:</h3>
<ul>
<li>Personal computer capable of running Google Chrome</li>
<li>Headset with microphone for taking calls</li>
<li>Quiet place to work</li>
<li>Reliable internet connection</li>
</ul>
This is a contract position on a trial basis for the first 90 days.
To apply, respond via email to careers@speakeasymarketinginc.com using the subject line: Quien esta ahi?
<h3>In your reply, please include the following:</h3>
<ul>
<li>Your time zone</li>
<li>Attach a short recorded message to your email find a magazine or article online, and read the first 5 sentences aloud (First in Spanish, then read those same sentences again in English so we can gauge your speaking voice.)</li>
<li>Please ensure your recording is an MP3 or other common audio file type.</li>
<li>Attach a copy of your resume</li>
</ul>
**Before applying, please be sure you have read the above in its entirety. Applicants who do not follow all instructions will not be considered.**

Spanish-English Bilingual Phone Answering Service Person at Speakeasy Marketing

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Billing Phone Specialist
Location: Remote in US
Office location: REMOTE US
SCHEDULE:&nbsp;Mon – Fri, 8:30am-5pm PST
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.
This individual will be on the front-lines responding to a variety of clinician and patient billing related inquiries. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.
What you’ll do:
<ul>
<li>Be well-versed in all Invitae processes and policies to respond clearly to high volume billing inquiries</li>
<li>Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc)</li>
<li>Identify issues and suggest potential improvements</li>
<li>Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers</li>
<li>Maintain an assigned schedule, and be flexible with daily schedules when business needs change.</li>
<li>Effectively communicate, resolve, and document billing related inquiries</li>
<li>Participate in projects that extend beyond your day to day to stretch you to think outside the box</li>
</ul>
What you bring:
<ul>
<li>Exceptional attention to detail and organizational abilities</li>
<li>Outstanding customer service/phone communication skills and ability to complete a high volume of calls</li>
<li>Have high energy, be a self-starter, great teammate and ready to roll up your sleeves to get things done.</li>
<li>Possess a strong work ethic and commitment to improving patients’ lives while being flexible and adaptable with a drive to go above and beyond</li>
<li>Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment</li>
</ul>
Preferred skills:
<ul>
<li>Bachelor’s degree</li>
<li>1+ year experience working in a client-facing role in a work setting that is heavily customer focused or 2+ years of work experience post college</li>
<li>Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)</li>
<li>Bilingual a plus</li>
</ul>
Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
Join us!
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Billing Phone Specialist at Invitae

Title: Billing – Phone Specialist
Location: Remote in US
Billing Phone Specialist
Office location: Remote, Irvine, CA
SCHEDULE&nbsp;(if applicable):&nbsp;Mon – Fri, traditional EST or PST hours (5am PST – 5pm PST)
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.
This individual will be on the front-lines responding to a variety of clinician and patient billing related inquiries. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.
What you’ll do:
<ul>
<li>Be well-versed in all Invitae processes and policies to respond clearly to high volume billing inquiries</li>
<li>Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc)</li>
<li>Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers</li>
<li>Effectively communicate, resolve, and document billing related inquiries</li>
<li>Participate in projects that extend beyond your day to day to stretch you to think outside the box</li>
</ul>
Preferred skills:
<ul>
<li>Bachelor’s degree in preferred industry of laboratory, healthcare, biotech, and/or life sciences</li>
<li>1 years minimum of experience working in a client-facing role in a work setting that is heavily customer focused or 2+ years of work experience post college</li>
<li>Outstanding customer service/phone communication skills and ability to complete a high volume of calls</li>
<li>Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)</li>
<li>Bilingual a plus</li>
</ul>
Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
Join us!
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We truly believe a diverse workplace is crucial to our company’s success and to better serve our diverse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

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Spanish-English Bilingual Phone Answering Service Person at Speakeasy Marketing →

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