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Sr. UX Content Designer (Remote Eligible)
at Smartsheet
Bellevue, WA, USA
As a Senior UX Content Designer at Smartsheet, youll lead initiatives that enable cross-functional teams to create and manage user-centric content in our product experiences. Youll spend equal amounts of time developing content strategies for teams to adopt and leading initiatives that advance our content design practice.
Youll focus on a new initiative involving nearly every functional group and team at Smartsheet thatll directly impact our business. The opportunity requires a proactive and organized leader who can juggle multiple partners and adapt quickly to changing priorities and requirements.
Youll join a small Content Design team in a multidisciplinary UX organization that also includes research and product design, and will report to a Sr. Manager of Content Design.
You Will:
<ul>
<li>Lead development and adoption of content strategies for 1-2 product experience areas of focus.</li>
<li>Develop frameworks, guidelines, and other methods to advance content design skills across our Product, UX, and Engineering teams.</li>
<li>Enhance processes and methods that emphasize reusability and accessibility of content.</li>
<li>Progress our vision to increase the impact of the content design practice at Smartsheet.</li>
<li>Lead research and alignment on terminology and naming with stakeholders to ensure decisions are consistent and connected across the platform.</li>
<li>Influence stakeholders and partners across a range of levels and functional teams about your point of view, recommendations or ideas.</li>
<li>Ensure content meets a high quality standard by:
<ul>
<li>Communicating effective critiques to peers, teams, and leadership audiences.</li>
<li>Training teams on content creation and management best practices, tools, and strategies.</li>
<li>Championing user-centric content principles in ways that impact our broader organization of Product, UX, Engineering, and Marketing.</li>
</ul>
</li>
<li>Lead content improvements in your focus area that are informed by research and data.</li>
<li>Drive methods and standards to measure content.</li>
<li>Identify content design problems and actively propose and drive solutions for them.</li>
<li>Champion UX principles across the Product, UX, and Engineering organization.</li>
<li>Stay up-to-date on AI technologies and other emerging technologies to make content design more efficient.</li>
<li>Be knowledgeable about patterns and trends in the collaborative work management industry to inform content strategies.</li>
</ul>
You Have:
<ul>
<li>7+ years of experience in Content Strategy, Content Design, or related practice.</li>
<li>7+ years of industry experience in a software development organization.</li>
<li>Advanced leadership and communication skills for different audience levels (e.g. executive, senior director, peer, junior designer).</li>
<li>A portfolio showing a demonstrated impact across a cross-functional organization.</li>
<li>Intermediate Figma proficiency.</li>
<li>Experience in Data Analytics Tools (ThoughtSpot, Amplitude, etc.)</li>
<li>Advanced knowledge in human-centered design methods.</li>
<li>Experienced in agile-like product development environments.</li>
<li>Bachelors degree from an accredited college or university, or equivalent practical experience.</li>
</ul>
Perks &amp; Benefits:
<ul>
<li>HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees</li>
<li>Equity – Restricted Stock Units (RSUs) for eligible roles</li>
<li>Lucrative Employee Stock Purchase Program (15% discount)</li>
<li>401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)</li>
<li>Monthly stipend to support your work and productivity</li>
<li>Flexible Time Away Program, plus Incidental Sick Leave</li>
<li>US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans</li>
<li>US employees receive 12 paid holidays per year</li>
<li>Up to 24 weeks of Parental Leave</li>
<li>Personal paid Volunteer Day to support our community</li>
<li>Opportunities for professional growth and development including access to LinkedIn Learning online courses</li>
<li>Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account</li>
<li>Teleworking options from any registered location in the U.S. (role specific)</li>
</ul>
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
California &amp; New York: $162,000 to $226,800
All other US States: $150,000 to $210,000
Get to Know Us:
At Smartsheet, weve created a place where everyone is welcome people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. Youre encouraged to apply even if your experience doesnt precisely match our job descriptionif your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world worksjoin us
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#BI-Remote
#LI-Remote

Sr. UX Content Designer at Smartsheet

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Title: Sr. QA Automation Engineer
Location: Remote
JobDescription:
<h3>About Us</h3>
Hungryroot is the only grocery and recipe delivery service designed to make healthy eating simple, personal, and sustainable. Our mission is to help people feel their best by making it easier to shop for, cook and love healthy foods. By leveraging AI to create a truly personalized experience, we save customers time and worry, all while introducing them to new foods and helping them achieve their health objectives.
People are at the center of everything we do here at Hungryroot. We are a remote-first company with a hub office in NYC. Its up to you how and where you want to work; we care about outcomes and your contribution to our company. Our work, our decisions, and our culture are deeply-rooted in the values of being positive, proactive, and transparent. Were incredibly proud of our team and hope that youll join us!
<h2>About the Role</h2>
Were looking for a Sr. QA Automation Engineer to be a part of our growing QA team. Youll be responsible for designing, implementing, and maintaining Hungryroots automated testing frameworks, and will collaborate closely with our development teams to ensure the delivery of high-quality products.
This role will join Hungryroots QA team and youll report to our QA Manager. In this critical role you will be analyzing system requirements, identifying areas for test automation, and creating and executing automated test scripts before integrating them into our development pipeline. Additionally, the Sr. QA Automation Engineer will be able to provide mentorship and work closely with QA and Dev team members. If you want to help us change how people grocery shop and eat for the better, wed love for you to apply!
<h2>Responsibilities</h2>
<ul>
<li>Automated Test and Framework Development: Design, develop, and maintain robust and scalable automation to ensure efficient and comprehensive test coverage for our site and applications.</li>
<li>Collaboration with Dev Teams: Work closely with developers, PMs, and QA to understand system requirements, identify test scenarios, and integrate automated testing into the CI/CD pipeline.</li>
<li>Quality Assurance Leadership: Provide technical leadership and mentorship to QA team members, promoting best practices in test automation, code reviews, and ensuring adherence to quality standards throughout the SDLC.</li>
<li>Embedded QA for a Dev Team: Responsible for integrating quality assurance processes directly into the SDLC, collaborating closely with developers to identify and address potential issues early in the process. This role involves not only testing software for defects but also actively participating in the development workflow.</li>
<li>Process Enhancement and Innovation: Evaluate and improve testing processes, methodologies, and tools to increase our efficiency and effectiveness. Stay informed about industry trends, emerging technologies, and best practices in QA automation to drive innovation within our team.</li>
<li>Collaborative Problem Solving: Actively participate in troubleshooting and debugging code issues, working closely with developers to identify root causes, and contribute to the resolution of defects.</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li>3+ years of Python or Javascript/Typescript experience</li>
<li>2+ years SQL experience</li>
<li>2+ years of experience with back-end and front-end automation frameworks (Selenium, Cypress, Pytest, Playwright, etc.)</li>
<li>Experience with Jira</li>
<li>Experience working in an A/B Testing environment</li>
<li>Experience partnering closely with Developers and promoting best practices for QA</li>
<li>Familiarity with CI/CD, Git, Postman, Confluence</li>
</ul>
<h2>Perks &amp; Benefits </h2>
<ul>
<li>Remote-first: work from home, work from our NYC office, work from anywhere in the US. You decide!</li>
<li>Equity stake</li>
<li>Unlimited vacation policy</li>
<li>Universal paid parental leave</li>
<li>Monthly Hungryroot credit for delicious, healthy groceries</li>
<li>Comprehensive health, vision, dental, and life insurance</li>
<li>Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more</li>
<li>401k</li>
<li>A WFH stipend to support your initial home-office setup</li>
</ul>
#LI-REMOTE
The employer will not sponsor applicants for work visas.
Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.

Sr. QA Automation Engineer at Hungryroot

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Sr. Site Reliability Engineer
at hims &amp; hers
Remote
Hims &amp; Hers Health, Inc. (better known as Hims &amp; Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims &amp; Hers and we are focused on continued innovation in this space. Hims &amp; Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims &amp; Hers is a public company, traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the companys outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We are seeking a Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.
You Will:
<ul>
<li>Design and implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience</li>
<li>Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.</li>
<li>Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams</li>
<li>Manage Infrastructure through automation (Infrastructure as Code)</li>
<li>Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments</li>
<li>Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed</li>
<li>Improve the codebase by resolving logic issues, deprecating unused code, etc.</li>
<li>Implement monitoring, logging, alerting and SLO Reporting</li>
<li>Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives.</li>
<li>Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.</li>
</ul>
You Have:
<ul>
<li>8+ years as a software engineer, shipping production code.</li>
<li>5+ years of experience as a Site Reliability Engineer.</li>
<li>Experience with service-oriented architectures and microservices at scale</li>
<li>Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)</li>
<li>Strong proficiency in SQL scripting</li>
<li>Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others</li>
<li>Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)</li>
<li>Proficiency in Git or other VCS</li>
<li>Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)</li>
<li>Excellent debugging and troubleshooting skills</li>
<li>Strong technical competency, with a data-driven analytical approach towards solving complex challenges</li>
<li>Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive</li>
<li>Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible</li>
</ul>
Our Benefits (there are more but here are some highlights):
<ul>
<li>Competitive salary &amp; equity compensation for full-time roles</li>
<li>Unlimited PTO, company holidays, and quarterly mental health days</li>
<li>Comprehensive health benefits including medical, dental &amp; vision, and parental leave</li>
<li>Employee Stock Purchase Program (ESPP)</li>
<li>Employee discounts on hims &amp; hers &amp; Apostrophe online products</li>
<li>401k benefits with employer matching contribution</li>
<li>Offsite team retreats</li>
</ul>
#LI-Remote
Outlined below is a reasonable estimate of H&amp;Hs compensation range for this role.
H&amp;H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that H&amp;H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We dont ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
$135,000$150,000 USD
We are focused on building a diverse and inclusive workforce. If youre excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Sr. Site Reliability Engineer at Hims & Hers Health, Inc.

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Sr. Executive Compensation Lead
San Francisco, California, United States / Remote, United States
HR
Regular
Description
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. Its where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, youll be challenged to take on work that upholds this mission and pushes Pinterest forward. Youll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term thats uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
Reporting to the Head of Compensation, this role will be responsible for leading the design and implementation of Pinterests executive compensation programs. This role will also collaborate with cross-functional teams to manage Pinterests equity program while ensuring that our equity compensation strategy aligns with our business objectives and continues to attract and retain top talent. This role will be both hands-on and strategic, requiring a creative approach in responding to market challenges as well as a deep understanding of industry best practices in executive compensation.
What you’ll do:
<ul>
<li>Lead the design, development and enhancements of Pinterests executive compensation programs to continue to scale and elevate our compensation offerings to deliver a best in class experience for our executives as Pinterest continues to grow.</li>
<li>Provide technical expertise on executive compensation strategy, design, policies, procedures, regulations, and compliance.</li>
<li>Manage the annual compensation review, new hire, and separation-related compensation processes for executives.</li>
<li>Maintains the annual Talent Development &amp; Compensation Committee calendar with agenda items for each quarterly meeting.</li>
<li>Prepare and coordinate materials in preparation for the quarterly meetings for the Talent Development and Compensation Committee of the Board.</li>
<li>In partnership with Legal and Accounting, prepare the Compensation Discussion &amp; Analysis and compensation tables for the proxy statement.</li>
<li>Monitors developments in executive compensation regulation, disclosure, and shareholder voting.</li>
</ul>
What we’re looking for:
<ul>
<li>8+ years of global compensation experience in a publicly traded company.</li>
<li>Minimum of 3 years of experience administering executive and equity compensation programs and developing board-level quality materials.</li>
<li>Excellent interpersonal and communication skills at all levels of the organization.</li>
<li>Partnering with other groups including the HR, Finance, Accounting and Legal.</li>
<li>Quickly building relationships, gaining credibility, and partnering with leaders across the organization.</li>
<li>Demonstrates strong initiative, is self-managed, and can prioritize and multitask.</li>
<li>A holistic problem solver striving for excellence with a growth mindset.</li>
<li>A team player with a positive, can-do attitude and takes the initiative to help with anything.</li>
<li>Comfortable working both independently and collaboratively as needed.</li>
<li>Experience with HRIS, preferably Workday.</li>
</ul>
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-REMOTE
#LI – RT1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
$141,950$292,000 USD
Our Commitment to Diversity:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.

Sr. Executive Compensation Lead at Pinterest

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Sr. Paralegal
locations
Work From Home United States
time type
Full time
job requisition id
14250
Position Title
Sr. Paralegal
Location
Work From Home United States
Job Summary
The Senior Paralegal supports the legal work of the attorneys in the Legal Department. Expert in the specific areas of law and regulation applicable to a given legal discipline, the Senior Paralegal is able independently perform and manage matter intake and administration through resolution, legal research, reviewing and identifying issues in legal matters, resolving questions submitted from business units, interpreting and implementing applicable policies and procedures, and working closely and directly with various business units in bringing matters to resolution.
Job Responsibilities:
JOB RESPONSIBILITIES
<ul>
<li>Conduct initial legal research and provide a summary of the results and/or drafting a preliminary response to the question being researched.</li>
<li>Engaged in administration of legal matters based on current work assigned to the paralegal.</li>
<li>Interface directly with business units or third parties – such as participating with attorney in meetings on substantive matters, fielding telephone calls and emails directly from business unit contacts or third parties.</li>
<li>Perform miscellaneous activities, ad hoc projects, ensuring compliance with applicable federal, state and local laws and regulations, maintaining and enhancing subject matter expertise, and compliance and other training.</li>
</ul>
ADDITIONAL ACCOUNTABILITIES
<ul>
<li>Performs special projects, and additional duties and responsibilities as required.</li>
<li>Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.&nbsp; Accountable to maintain compliance with applicable federal, state and local laws and regulations.</li>
</ul>
Required Qualifications:
<ul>
<li>Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.&nbsp;</li>
<li>Five to ten years’ experience as a paralegal in a law firm or in a corporate setting with solid experience with banking, mortgage banking, real estate, litigation or related legal discipline based on area of specialty.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate’s or Bachelor’s degree in paralegal studies or paralegal certificate from an ABA approved program is preferred.</li>
</ul>

Sr. Paralegal at Flagstar Bank

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Title: Sr. UX Designer
Location: Remote
JobDescription:
ABOUT US
OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible.&nbsp; OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We’re on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.
OUR TEAM
At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.
To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.
WHAT YOU’LL NEED
Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.
OLIPOP is looking for a Sr. Digital Designer. This will be an exciting opportunity to be part of a growing team and work to define the future at OLIPOP. You’ll work to ensure the best possible experience across all of our digital channels. You are curious, collaborative, enjoy solving business and technology problems, are solutions oriented and positive, have an eye for design and execute to pixel perfection.
RESPONSIBILITIES
<ul>
<li>Partner with our in-house omnichannel and marketing teams to design digital experiences and wireframes for our digital platforms including drinkolipop.com, Amazon and email</li>
<li>Collaborate with business stakeholders to define design requirements for new or enhanced digital experiences</li>
<li>Support User Acceptance Testings of implemented designs</li>
<li>Identify, address and strategize solutions around impacting the customer journey and website performance (CRO)</li>
<li>Establish and maintain a consistent UX and visual standard and brand identity across all OLIPOP digital entities</li>
<li>Work cross functionally with the omnichannel team, designers, copywriters, web developers and marketing to build a best in class digital experience for OLIPOP customers</li>
<li>Design and build landing pages in Figma and Shogun</li>
<li>Design visually stunning email templates and visual assets for email marketing campaigns</li>
<li>Build and implement email designs within email marketing platforms, such as Klaviyo</li>
</ul>
QUALIFICATIONS
<ul>
<li>5+ years of digital experience focused on eCommerce</li>
<li>5+ years of experience with Adobe Creative Suite, Figma</li>
<li>Knowledge of HTML, CSS, animations and transitions a plus</li>
<li>A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns</li>
<li>Extensive experience designing email templates within brand guidelines and knowledge of email channel best practices</li>
<li>Experience with Shopify and Klaviyo a plus</li>
<li>A strong digital portfolio showcasing your style and strengths across multiple digital touch points</li>
<li>Strong understanding of current and emerging digital technologies</li>
<li>Knowledge of best practices, including web accessibility, prototyping</li>
<li>Strong organizational and communication skills, along with acute attention to detail</li>
<li>Ability to present and pitch designs to executives</li>
<li>Familiarity with the OLIPOP brand, consumer, and aesthetic – especially as we continue to evolve</li>
<li>Experience working in startup/growth environment also a plus</li>
</ul>
COMPENSATION:&nbsp;$110,000 base salary + bonus
REPORTS TO:&nbsp;Head of Marketing
We are proud to be an Equal Opportunity/Affirmative Action Employer.&nbsp; Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

Sr. UX Designer at OLIPOP

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Sr. Technical Writer
locations
Remote – US
Homebased – London
time type
Full time
job requisition id
JR010613
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.
Key Responsibilities:
No day is ever the same at LiveRamp, but the responsibilities of your day-to-day job would include the following:
<ul>
<li>Work independently to gather information from designers, software engineers, and product managers about new features and updates.</li>
<li>Write concise, complete, and consistent on-task content that helps both technically sophisticated and less technical users be successful and reduces confusion and user errors.</li>
<li>Perform UI text reviews at the appropriate point in the design phase and provide feedback to ensure that all UI text is useful, consistent, and concise.</li>
<li>Engage agile teams and represent the interests of the design team and our users. If you have a great idea to improve a product feature, share it!</li>
<li>Use the products, test each procedure and workflow, become an expert user, and advocate for LiveRamp’s customers. If something seems difficult to document, it’s probably difficult to use and understand.</li>
<li>Work closely with customer support to identify opportunities to make the documentation better … and then make the documentation better. Be responsive to customer requests for information.</li>
<li>Work with other writers to help define and improve writing styles, standards, and processes. Capture style decisions and doc processes on an internal wiki so future writers can come up to speed quickly.</li>
<li>Incorporate user research findings and insights to improve documentation effectiveness and efficiency. 
​</li>
</ul>
Qualifications:
<ul>
<li>10+ years of technical writing experience in enterprise SaaS software</li>
<li>Bachelor’s degree</li>
<li>Excellent content planning and organization skills</li>
<li>The ability to act as an information designer, project manager, writer, editor, and publisher</li>
<li>The ability to quickly learn complex concepts and technologies and clearly explain them to others</li>
<li>Knowledge or experience with creating documentation in an Agile development environment</li>
<li>Knowledge or experience with ticket/bug tracking systems, preferably using Jira</li>
</ul>
Bonus points…
<ul>
<li>Previous experience in the Adtech industry and within data-rich products</li>
<li>Previous experience working with the documentation tool Paligo</li>
</ul>
Bonus Points Experience and Education
<ul>
<li>15+ years of technical writing experience</li>
<li>Master degree</li>
</ul>
The approximate annual base compensation range is $151,000 to $178,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant’s experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.&nbsp;
Benefits:
People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Whole Health Package: Medical, dental, vision, life, disability, long term care, accident and critical illness insurance, pre-tax accounts (health, dependent and commuter), and a family forming benefit through Carrot. Plus Milk Stork, backup child and elder care, and discount on pet insurance, mental health support (via Talkspace)
FlexPerks reimbursement program to provide flexibility and choice ($375/quarter) for fitness, emotional, financial, family, travel and entertainment, convenience and security expenses. (U.S. LiveRampers)
Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.&nbsp; Also Employee Stock Purchase Plan – 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
RampRemote: A comprehensive office equipment and ergonomics program—we prove you with equipment and tools to be your most productive self, no matter where you’re located
Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.&nbsp; Also Employee Stock Purchase Plan – 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
RampRemote: A comprehensive office equipment and ergonomics program—we prove you with equipment and tools to be your most productive self, no matter where you’re located.
#LI-Remote
More about us:
LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, &amp; Belonging (DIB) at LiveRamp.

Sr. Technical Writer at LiveRamp

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Sr. Customer Service Representative
US – Remote
Operations – Customer Support
Full-Time
Remote
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.
Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business-builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, the Middle-East and North America.
Role:
We’re looking for a dedicated, empathetic team member to join us as a Sr. Customer Support Representative within our US team. We’re looking for proactive, high-energy individuals who have a passion for delivering a seamless customer experience, and who enjoy working in a fast paced environment. Individuals who prove themselves will have ample room for professional growth as we continue to scale rapidly!
Please note: The shift for this role is Monday through Friday, 9am to 6pm PT (excluding federal holidays).
You will:
<ul>
<li>Own inbound support requests through multiple channels (email, phone, and chat)</li>
<li>Troubleshoot and resolve complex customer inquiries with effective problem-solving skills, all while providing complete and accurate information</li>
<li>Coordinate with cross-functional teams as needed for incident communication and resolution</li>
<li>Become a subject matter expert on Airwallex’s functionality and features</li>
<li>Maintain high-performance metrics including customer satisfaction, response time, resolution rate, efficiency, and quality</li>
<li>Teach and train other Customer Support Representatives</li>
</ul>
Who you are:
<ul>
<li>You love communicating with customers – you must be passionate about working directly with customers, listening to what they need, and explaining the benefits of Airwallex.</li>
<li>You’re focused on a great customer experience – you’re empathetic, transparent, and always try to resolve issues as quickly as you can and in the best possible manner.</li>
<li>You’re a great communicator on the phone and via email – you’re able to articulate complex concepts in a way that’s easy to understand.</li>
<li>You’re a multi-tasker – you’re able to prioritize your time and tasks effectively, have the ability to pick up new processes and systems quickly, and have a keen eye for detail.</li>
<li>You’re a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them to solve problems.</li>
<li>You’re a problem solver – you love to find solutions, are a critical thinker, and have a demonstrated history of working with and understanding complex systems.</li>
</ul>
What you bring:
<ul>
<li>2+ years of customer service or technical support experience</li>
<li>Expert de-escalation and conflict resolution skills</li>
<li>Experience with high volume support ticketing systems (Zendesk is preferred)</li>
<li>Excellent verbal and written communication skills in English required, Spanish is a plus</li>
<li>Adaptability and resilience for handling complex interactions and frequent change</li>
<li>Fraud and payments experience is a plus</li>
<li>Fintech experience is a plus</li>
</ul>
Benefits &amp; Perks:
<ul>
<li>Competitive salary</li>
<li>Annual bonus program</li>
<li>Medical, dental, and vision insurance plans</li>
<li>Employee Assistance Program for mental health and well-being</li>
<li>Fully remote position (with office space in San Francisco)</li>
<li>12 company holidays, including all federal holidays</li>
<li>Additional birthday leave and volunteer leave</li>
<li>Cell phone reimbursement</li>
</ul>
At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters.&nbsp; Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).&nbsp; Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Sr. Customer Service Representative at Airwallex

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Title: Sr. Software Engineer – iOS
Location: International
Type: Full-Time 
Workplace: remote 
JobDescription:
UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!
We’re a Series B tech startup with 100+ team members across the US. We’ve been recognized as a “Best Place to Work” multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.
You’ll join our mobile centric team to build an app that helps maintenance technicians to do their best work. You’ll be collaborating with your Android and iOS and backend engineering peers along with product managers and other stakeholders to deliver the most robust and crafted features of our flagship CMMS mobile application.
We are looking for a great communicator who will be upfront and proactive in communicating with stakeholders and peers, suggesting better practices, solutions, and approaches to solve our engineering and process challenges.
You are a pragmatic engineer who thinks for themselves and understands that good architecture and engineering practices quite often go against what Apple promotes as good or the iOS/Swifty way . We use Clean Architecture and RIBs in our codebase. It is ok if you’re not familiar with RIBs or VIPER architecture but you should be willing to learn it.
<h3>Job Duties</h3>
<ul>
<li>Design/Architect, develop, test, improve and deploy systems that serve our users.</li>
<li>Drive designs of major software components, systems, and features within your squad and also cross teams.</li>
<li>Use your understanding of the product and our business goals to build proven and high quality solutions inline with our long-term strategy.</li>
<li>Work closely with engineering and product managers in your team and across teams.</li>
<li>Analyze website performance and implement solutions for improvement, including unit and integration tests.</li>
<li>Participate in code review, deployment, and improvements to our ability to ship reliable code.</li>
<li>Helping support other engineers through technical leadership, mentorship and lending a helping hand.</li>
</ul>
<h3>Experience</h3>
<ul>
<li>Great communication skills, both verbal and written.</li>
<li>8+ years of hands-on programming experience in one of the following languages and technologies: Swift and iOS framework</li>
<li>Self started who can work independently and autonomously</li>
<li>Experience managing projects and leading teams is preferable</li>
<li>Solid understanding of Clean Architecture and overall engineering best practices. Grounded, healthy skepticism towards Apple’s best practices</li>
</ul>
<h3>Desired Behaviors</h3>
<ul>
<li>Strong sense of ownership and pride in your own work</li>
<li>Receptive to change is flexible. Seeks and adopts improved approaches and processes.</li>
<li>Initiates action is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.</li>
<li>Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.</li>
<li>Technically proficient able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.</li>
<li>Takes responsibility for own learning – knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.</li>
<li>Communicates ideas respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives.</li>
<li>Works collaboratively shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.</li>
<li>Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the company values.</li>
<li>Act as a good citizen of UpKeep.</li>
</ul>
Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.
Employee Benefits:
Full-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first.
Company History &amp; Product:
UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision so he quit his job, learned to write code, and created the first version of UpKeep from his family’s garage!
Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!
We’ve raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We’re also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses.
Learn More!
www.onupkeep.com
www.onupkeep.com/careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

Sr. Software Engineer – iOS at UpKeep

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Location: USA-
Sr. Communications Manager
Location Remote – USA
Job Level Mid-Level
Time Type Full time
Chemonics seeks a Sr. Communications Manager for the United States Agency for International Development (USAID) Climate Finance for Development Accelerator (CFDA). CFDA is a $250 million initiative designed to mobilize $2.5 billion in public and private climate actions and investments by 2030. CFDA convenes stakeholders across the public and private sectors to develop and scale effective partnerships and innovative investment solutions that bring more climate finance resources to frontier and emerging markets. Through these efforts, CFDA aims to strengthen locally led climate finance ecosystems and empower local actors to drive climate solutions.
The senior communications manager will be responsible for leading communications activities for the Climate Gender Equity Fund (CGEF), one of CFDA’s flagship initiatives. CGEF is an innovative public-private partnership launched by USAID and Amazon focused on catalyzing gender equity in climate finance. The communications manager will be a key member of the CGEF team and will play a critical role in amplifying the work of CGEF to mobilize collective action to close the gender-climate finance gap. As needed, the communications manager will also provide ad hoc support to other CFDA activities under the guidance of CFDA’s Communications Director.
Responsibilities:
<ul>
<li>Contribute to the development and implementation of a communications strategy that supports CGEF and other activities’ objectives and priorities</li>
<li>Create compelling written and visual content for a variety of audiences across multiple mediums</li>
<li>Lead communications efforts for external announcements, milestones, and events; this may include drafting talking points, concept notes, briefers, social media toolkits, invitations, presentations, and other materials</li>
<li>Coordinate communications activities between multiple public and private stakeholders, ensuring alignment of messaging and branding across all products</li>
<li>Provide similar support to other CFDA activities and buy-ins as requested</li>
<li>Fulfill other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree required; advanced degree in international development, communications, business administration, climate change, or another relevant field preferred.</li>
</ul>
<ul>
<li>At least five (5) years of professional experience with a minimum of four (4) years of relevant strategic communications experience</li>
<li>Broad communications skillset and experience developing and implementing effective communications activities and strategies.</li>
<li>Experience providing communications support to high-profile, multi-stakeholder partnerships and events; experience working with government agencies or similar entities strongly preferred.</li>
<li>Demonstrated ability to communicate effectively in different creative mediums: long-form written pieces, graphics, social media posts, pitch decks, and beyond.</li>
<li>Experience using Canva, Adobe, and other design platforms preferred.</li>
<li>Experience utilizing social media platforms (Twitter/X, LinkedIn, etc.) required.</li>
<li>Strong writing, copyediting, and proofreading skills.</li>
<li>Willingness and ability to get up to speed quickly on complex, technical topics in climate finance. Prior experience in finance, investment, CSR, innovation, sustainability, and/or climate preferred.</li>
<li>Ability to work in a fast-moving, fluid team setting with multiple stakeholders. Excellent interpersonal and client relationship skills.</li>
<li>Attention to detail, efficiency, creativity, initiative, and an orientation toward collaboration and problem solving. Strong organizational skills.</li>
<li>Flexibility and kindness.</li>
</ul>
<ul>
<li>Fluency in written and spoken English required; additional language fluency strongly preferred.</li>
</ul>
Apply by January 24, 2023. No telephone inquiries, please. Finalists will be contacted.
Chemonics is an Equal Opportunity Employer 
Chemonics is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Pay Transparency Nondiscrimination Provision 
Chemonics will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Chemonics, or (c) consistent with Chemonics legal duty to furnish information. 41 CFR 60-1.35(c)
The Salary Range for this position is expected to be: $84,320 – $105,400.

Sr. Communications Manager at Chemonics

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Job Title: Sr. Sales Account Manager – Smart Gas – Central Region
Location: Alabama – Remote
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
About SETS:
SETS America’s is a strategic business unit within Honeywell that focuses on providing solutions for the utilities industry. Honeywell’s smart energy (SME) business focuses on developing innovative solutions to enhance energy efficiency, optimize performance, and reduce environmental impact across various industries. These solutions aim to optimize energy consumption, improve sustainability, and enhance overall operational efficiency for their customers. Honeywell’s smart energy portfolio encompasses a range of products and services, including smart meters, energy management systems, and software platforms designed to help organizations make informed decisions about their energy usage.
Travel: Over 50%
Key Responsibilities:
<ul>
<li>Manage and Develop relationships with existing and new customers in the utility industry</li>
<li>Understand customer business needs and provide appropriate products and solutions</li>
<li>Define sales and growth strategies toward key customers</li>
<li>Identify opportunities and build credibility with customers</li>
<li>Drive sales, build customer relationships, and deliver value to customers</li>
<li>Account manager to support the electricity system expansions in the central region</li>
</ul>
Minimum Requirements:
<ul>
<li>5+ years sales experience in the Energy OR Technology Industries</li>
</ul>
Preferred Experience &amp; Skills:
<ul>
<li>Bachelor’s Degree</li>
<li>5+ years sales experience in the Utility Industry</li>
<li>Experience in managing and developing customer relationships</li>
<li>Proven track record of driving sales and achieving targets</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Strong problem-solving and negotiation skills</li>
</ul>
Inclusion and Diversity (I&amp;D) is a foundational principle at Honeywell, both because it’s the right thing to do and because it is a fundamental enabler for our business. We actively recruit, develop and retain talent from diverse backgrounds and cultures who bring different experience, perspectives, abilities and ideas. We foster an inclusive environment in which all employees feel valued, respected and accepted.
Inclusion and Diversity is more than a commitment to us, it is the way we work.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Sr. Sales Account Manager at Honeywell

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Title: Sr. Account Executive – Systems Integrators
Location: India
Type: Remote Full-time 
Workplace: remote 
JobDescription:
<div>Percona is in a great period of growth and transformation, and we are looking to add a Sr Account Executive – Systems Integrators, based in India, to our outstanding team. Global Systems Integrators’s are responsible for operating and transforming infrastructure and applications for large enterprise organizations around the globe.</div>
<div></div>
<div>This strategic role is made for someone who understands the organizational structure of GSIs and who has a successful track record in working closely with them to develop a pipeline and close business.</div>
<div></div>
<div>The GSI Account Executive’s primary goals are to grow our existing relationships and establish new relationships with a specific set of target GSI’s. This is a quota-carrying role, and success will be driven by establishing a strategic relationship with key stakeholders and functions within these GSIs, becoming the Go-To partner for their Open Source database needs centered around the technologies that Percona services.</div>
<div></div>
<div>You have the freedom to work remotely from your home office. Travel is expected, as required, for customer-facing activities. Aside from quota achievement, the winning candidate will become a leader of a collaborative team-selling model at Percona.</div>
<h3>About you:</h3>
<ul>
<li>You have worked with or for a large GSI and have a deep understanding of how they operate, key stakeholders and decision-makers and their business needs</li>
<li>You have a hunter’s mentality – big deals endlessly excite you</li>
<li>You have a proven track record of establishing and growing strategic partnerships and meeting/exceeding targets</li>
<li>You understand the importance of preparation, process, and urgency</li>
<li>You can work independently, and are solution-driven</li>
<li>You are persuasive and present ideas with conviction</li>
<li>You are successful in building relationships with C level executives</li>
<li>You enjoy collaboration and problem-solving</li>
</ul>
<h3>What You Have Done</h3>
<ul>
<li>Impeccable English skills both verbal and written</li>
<li>Naturally ambitious and loves closing new business</li>
<li>5+ years of experience in technology sales</li>
<li>Proven track record in achievement of quotas</li>
<li>Knowledge of Open-Source Software market place preferred</li>
<li>Experience selling into GSI’s</li>
<li>Solution selling experiences and mindset</li>
<li>Comfortable with travel and customer-facing opportunities</li>
<li>Customer centric focus</li>
<li>Experience or interest in agile quick growth companies</li>
<li>Leadership and mentoring with peers and team</li>
<li>Enjoys a global team environment</li>
</ul>
<h3>What’s In it for you</h3>
<ul>
<li>Competitive base salary and commission structure</li>
<li>Uncapped commission; accelerator opportunities</li>
<li>Representing an expert-level open-source services company</li>
<li>Work from anywhere! With flexible hours</li>
</ul>
<div>Percona is a highly respected thought leader in the global open-source community. Our mission is to Keep Open Source Open. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB.</div>
<div></div>
<div>Percona is remote-only and globally dispersed we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.</div>
<div></div>
<div>Our staff receives generous benefits including flexible work hours and paid time off, all your equipment for your remote office, funds for career development (external training, certifications, conferences) and the opportunity to participate in an equity incentive plan.</div>
<div></div>
<div>If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a go-to in the open-source database space, let’s talk!</div>
<div></div>
<div>Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!</div>
<div></div>
<div></div>

Sr. Account Executive – Systems Integrators at Percona

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Sr. Data Scientist (Remote)
Virtual, USA
<ul>
<li>ID:2023-3349</li>
<li>Category: Engineering</li>
</ul>
Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
Frontdoor is looking for a Data Scientist to support the growth and profitability of the American Home Shield and Frontdoor on-demand businesses. As a member of the Analytics team, you will build predictive models &amp; execute complex analyses to answer key business questions in support of company growth and profitability. You will partner with business stakeholders to generate ideas to improve our business, drive insights and recommendations, and then monitor business results. We are seeking an individual who is deeply analytical, highly collaborative, and a strong communicator.
Responsibilities:
<ul>
<li>Develop and Deploy predictive and forecast models using Python</li>
<li>Partner with stakeholders in multiple departments to lead business initiatives from an analytics perspective</li>
<li>Solves challenging, ambiguous problems using a structured, data-driven process</li>
<li>Analyze and organize raw data from multiple sources to produce requested data elements</li>
<li>Design and analyze experiements across Pricing, CRM and Product teams</li>
<li>Presents findings and recommendations from Analysis to key stakeholders including senior management</li>
<li>Builds reports as needed to monitor initiatives and key business metrics</li>
<li>Acts as a coach and mentor to less experienced Data Scientists and business stakeholders</li>
<li>Works effectively with key business stakeholders to build/maintain relationships and understand business objectives and strategy</li>
<li>Ability to manage multiple projects/initiatives</li>
<li>Leads complex analyses with minimal supervision</li>
</ul>
Qualifications
Minimum Education, Licensure and Professional Certification requirements:Bachelor’s degree in Economics, Statistics, Computer Science, Business Analytics, or similar field preferred. Master’s degree desired.
Required Skills:
<ul>
<li>7+ years of analytics or DS experience focused on Customer, Marketing, Financial or Operational analytics</li>
<li>Adaptability and agility in changing circumstances; handling multiple priorities and deadlines</li>
<li>Expert level proficiency in Python , SQL, Excel and PowerPoint required</li>
<li>Top candidate will be a self-starter with a sharp eye for details, an ability to work in a fast-paced and ever-changing environment, and the ability to communicate effectively with stakeholders</li>
<li>Ability to work with technical, business and front-line teams</li>
<li>Knowledge of process improvement, root cause analysis, change management and implementation practices is a plus</li>
</ul>
Other/State Specific
This role pays between $ 125k to $ 160k , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
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Job LocationsUS
ID2023-3349
CategoryEngineering
TypeFull Time
CompanyAHS American Home Shield Corp

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