FULL_TIME

about 1 month ago

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The Role:  As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela.  You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers. You will partner closely with members of our Sales, Marketing, and Support teams. Why Apply now and work remotely at Newsela

From remoteok.com